[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"footer:zm":3,"customer-support:en-zm:index":274,"customer-support:en-zm:delete-account":3175},{"story":4,"cv":271,"rels":272,"links":273},{"name":5,"created_at":6,"published_at":7,"updated_at":8,"id":9,"uuid":10,"content":11,"slug":247,"full_slug":248,"sort_by_date":65,"position":249,"tag_list":250,"is_startpage":26,"parent_id":251,"meta_data":65,"group_id":252,"first_published_at":253,"release_id":65,"lang":254,"path":65,"alternates":255,"default_full_slug":256,"translated_slugs":257},"Footer","2024-10-29T08:00:20.647Z","2026-02-26T09:02:46.050Z","2026-02-26T09:02:46.071Z",570577636,"cb71b766-3d06-4d91-ac89-b62b35890117",{"bg":12,"_uid":16,"body":17,"component":243,"border_top":244},{"_uid":13,"color":14,"plugin":15},"1b341a09-7068-484b-b0df-06df82cf4281","#6F05A0","official-colorpicker","5b1befc9-5aab-49fe-8e08-0ce478830202",[18,59,176,205],{"_uid":19,"logo":20,"logo_alt":27,"component":28,"social_media":29,"row_underline":55,"under_logo_text":56,"row_underline_color":57},"34008bbc-d645-45c2-b7e5-4a06a740a8a8",{"id":21,"alt":22,"name":22,"focus":22,"title":22,"source":22,"filename":23,"copyright":22,"fieldtype":24,"meta_data":25,"is_external_url":26},17877159,"","https:\u002F\u002Fa.storyblok.com\u002Ff\u002F48662\u002F300x54\u002F8871eaaea1\u002Fbongobongo_logo.svg","asset",{},false,"bb logo","SocialsRow",[30,39,47],{"_uid":31,"link":32,"logo":33,"logo_alt":37,"component":38},"ea127364-4aac-48f6-a3b4-44508123250d","https:\u002F\u002Fwww.facebook.com\u002Fbongobongo.co.zm",{"id":34,"alt":22,"name":22,"focus":22,"title":22,"source":22,"filename":35,"copyright":22,"fieldtype":24,"meta_data":36,"is_external_url":26},18189943,"https:\u002F\u002Fa.storyblok.com\u002Ff\u002F48662\u002F48x48\u002Fcd40a74559\u002Ffacebook.svg",{},"facebook","social_media_item",{"_uid":40,"link":41,"logo":42,"logo_alt":46,"component":38},"08d49ad3-ead5-49ce-995e-a0527addc1de","https:\u002F\u002Fwww.instagram.com\u002Fbongobongo.co.zm",{"id":43,"alt":22,"name":22,"focus":22,"title":22,"source":22,"filename":44,"copyright":22,"fieldtype":24,"meta_data":45,"is_external_url":26},18189945,"https:\u002F\u002Fa.storyblok.com\u002Ff\u002F48662\u002F48x48\u002F0cc8b7c80d\u002Finstagram.svg",{},"instagram",{"_uid":48,"link":49,"logo":50,"logo_alt":54,"component":38},"6c53063c-e312-4d99-9ffc-ff76085d1c3e","https:\u002F\u002Fx.com\u002FBongoBongo_ZM",{"id":51,"alt":22,"name":22,"focus":22,"title":22,"source":22,"filename":52,"copyright":22,"fieldtype":24,"meta_data":53,"is_external_url":26},18190539,"https:\u002F\u002Fa.storyblok.com\u002Ff\u002F48662\u002F48x48\u002F3a80e67bf1\u002Ftwitterx.svg",{},"x",true,"© 2026 bongobongo.co.zm | All Rights Reserved",{"_uid":58,"color":22,"plugin":15},"71478e46-ed4a-4173-8b47-f0599c7237e4",{"_uid":60,"links":61,"component":160,"link_size":161,"links_text":162,"link_weight":164,"accordion_bg":165,"category_text":167,"links_spacing":170,"row_underline":55,"category_spacing":171,"category_title_size":172,"row_underline_color":173,"category_title_weight":175},"9ae9615d-65d6-45ec-b0a9-f4d17dd95cb5",[62,98,124],{"_uid":63,"icon":64,"links":67,"icon_alt":22,"component":96,"category_title":97},"cda52287-44de-41a2-a40b-b8a80902f743",{"id":65,"alt":65,"name":22,"focus":65,"title":65,"source":65,"filename":22,"copyright":65,"fieldtype":24,"meta_data":66},null,{},[68,76,81,86,91],{"_uid":69,"link":70,"label":74,"component":75},"dece1f20-8556-4c02-95c6-d6fc0b837c6e",{"id":22,"url":71,"linktype":72,"fieldtype":73,"cached_url":71},"\u002Fsports","url","multilink","Sportsbook","link_sub_category_item",{"_uid":77,"link":78,"label":80,"component":75},"8fea5219-f117-4ba9-9647-692a817d6986",{"id":22,"url":79,"linktype":72,"fieldtype":73,"cached_url":79},"\u002Fsports\u002Flive-now","Live Now",{"_uid":82,"link":83,"label":85,"component":75},"5cf2e8fd-741f-4ddc-bfd5-8905716915ce",{"id":22,"url":84,"linktype":72,"fieldtype":73,"cached_url":84},"\u002Fcasino","Casino & Slots",{"_uid":87,"link":88,"label":90,"component":75},"2cd24561-06ee-4779-9c00-e1485b22cf64",{"id":22,"url":89,"linktype":72,"fieldtype":73,"cached_url":89},"\u002Fgame\u002Finfo\u002Fspribe-aviator","Aviator",{"_uid":92,"link":93,"label":95,"component":75},"ec3d27cf-e5dd-4389-917d-e452e0dd69f3",{"id":22,"url":94,"linktype":72,"fieldtype":73,"cached_url":94},"\u002Fcrash","Crash","links_category_item","Products",{"_uid":99,"icon":100,"links":102,"icon_alt":22,"component":96,"category_title":123},"d8bba4ee-6ec7-43ff-9755-b12098e5d452",{"id":65,"alt":65,"name":22,"focus":65,"title":65,"source":65,"filename":22,"copyright":65,"fieldtype":24,"meta_data":101},{},[103,108,113,118],{"_uid":104,"link":105,"label":107,"component":75},"8c69f2ce-3fe8-46f0-a155-24ec71170813",{"id":22,"url":106,"linktype":72,"fieldtype":73,"cached_url":106},"\u002Fall-winners","Winners",{"_uid":109,"link":110,"label":112,"component":75},"e5b5eac3-90b1-40f9-a4a8-c06738b69508",{"id":22,"url":111,"linktype":72,"fieldtype":73,"cached_url":111},"\u002Fcompany\u002Fabout-us","About Us",{"_uid":114,"link":115,"label":117,"component":75},"dae7800f-a3f5-482d-9072-c3787e7422b4",{"id":22,"url":116,"linktype":72,"fieldtype":73,"cached_url":116},"\u002Fandroid-app","Android App",{"_uid":119,"link":120,"label":122,"component":75},"d4edfa7c-b066-4bc3-ab73-c1bd527dfbe7",{"id":22,"url":121,"linktype":72,"fieldtype":73,"cached_url":121},"\u002Fcompany\u002Fresponsible-gaming","Responsible Gaming","Company",{"_uid":125,"icon":126,"links":128,"icon_alt":22,"component":96,"category_title":159},"94e7a73a-7930-46d6-8d5f-0083d554bed9",{"id":65,"alt":65,"name":22,"focus":65,"title":65,"source":65,"filename":22,"copyright":65,"fieldtype":24,"meta_data":127},{},[129,134,139,144,149,154],{"_uid":130,"link":131,"label":133,"component":75},"a06af0a5-3c8f-46ce-bc12-ca0e644ea61d",{"id":22,"url":132,"linktype":72,"fieldtype":73,"cached_url":132},"\u002Fcustomer-support\u002Fdeposit-how-to","How to Deposit",{"_uid":135,"link":136,"label":138,"component":75},"c64de3a9-19c0-45aa-99b6-4a5d490de842",{"id":22,"url":137,"linktype":72,"fieldtype":73,"cached_url":137},"\u002Fcustomer-support\u002Fwithdraw-how-to","How to Withdraw",{"_uid":140,"link":141,"label":143,"component":75},"e7226aea-3444-498b-947e-1e8b97fd579e",{"id":22,"url":142,"linktype":72,"fieldtype":73,"cached_url":142},"\u002Fcustomer-support\u002Fprivacy-policy","Privacy Policy",{"_uid":145,"link":146,"label":148,"component":75},"40e7f92d-3fcc-49a8-b8b5-b4979f0ab990",{"id":22,"url":147,"linktype":72,"fieldtype":73,"cached_url":147},"\u002Fcustomer-support\u002Fterms-and-conditions","Terms and Conditions",{"_uid":150,"link":151,"label":153,"component":75},"17b07587-80c7-49ff-9443-df24ba28c5d5",{"id":22,"url":152,"linktype":72,"fieldtype":73,"cached_url":152},"\u002Fcustomer-support\u002Frules","BongoBongo Rules",{"_uid":155,"link":156,"label":158,"component":75},"eca67c94-ecde-4c56-bf66-df6a194558bf",{"id":22,"url":157,"linktype":72,"fieldtype":73,"cached_url":157},"\u002Fcustomer-service","Customer Support & FAQs","Customer Support","LinksRow","12px",{"_uid":163,"color":22,"plugin":15},"395826e2-1fde-443b-a106-f958b46e18ab","300",{"_uid":166,"color":22,"plugin":15},"7a42470a-3a73-4b53-8426-b99125922f1c",{"_uid":168,"color":169,"plugin":15},"0735da09-ff8e-4bc1-892f-91ae24690020","#ffe001","4px","0","24px",{"_uid":174,"color":22,"plugin":15},"8681d5e2-6d9c-43d3-b6a8-eae1266a3cdf","700",{"_uid":177,"component":178,"row_underline":26,"sponsor_items":179,"row_underline_size":204,"row_underline_color":22},"32ad59e1-0fa5-48d3-8d4b-48328d6932c9","SponsorsRow",[180,189,197],{"_uid":181,"logo":182,"logo_alt":186,"component":187,"max_width":188},"ed6f11cf-0771-4aec-986d-7eee8bf2d023",{"id":183,"alt":22,"name":22,"focus":22,"title":22,"source":22,"filename":184,"copyright":22,"fieldtype":24,"meta_data":185,"is_external_url":26},18372729,"https:\u002F\u002Fa.storyblok.com\u002Ff\u002F48662\u002F1200x800\u002Ff623c4c309\u002Fairtel.svg",{},"airtel","sponsor_item","120px",{"_uid":190,"logo":191,"logo_alt":195,"component":187,"max_width":196},"d8a1efa7-02ba-43a2-ac02-5c0b2f706816",{"id":192,"alt":22,"name":22,"focus":22,"title":22,"source":22,"filename":193,"copyright":22,"fieldtype":24,"meta_data":194,"is_external_url":26},19790495,"https:\u002F\u002Fa.storyblok.com\u002Ff\u002F48662\u002F3840x2160\u002F551b5445e1\u002Fmtn-logo.png",{},"mtm","100px",{"_uid":198,"logo":199,"logo_alt":203,"component":187,"max_width":188},"57920a0b-f80b-4f50-b2ce-e7cb9a4337f3",{"id":200,"alt":22,"name":22,"focus":22,"title":22,"source":22,"filename":201,"copyright":22,"fieldtype":24,"meta_data":202,"is_external_url":26},18372733,"https:\u002F\u002Fa.storyblok.com\u002Ff\u002F48662\u002F495x170\u002Fe76676c6d1\u002Fzamtel.svg",{},"zamtel","8px",{"_uid":206,"component":207,"legal_text":208,"legal_logos":240,"row_underline_color":241},"8b770b11-d896-41d0-9ab0-0cdaf10499cd","LegalRow",{"type":209,"content":210},"doc",[211,224,232],{"type":212,"content":213},"paragraph",[214],{"text":215,"type":216,"marks":217},"WARNING: “Betting is addictive and can be psychologically harmful.” Over 18s Only (no minors allowed). Zambian law prohibits betting if you are under 18 years of age.","text",[218,220],{"type":219},"italic",{"type":221,"attrs":222},"textStyle",{"color":223},"#FFFFFF",{"type":212,"content":225},[226],{"text":227,"type":216,"marks":228},"The BongoBongo brand is owned by Bonmoja Limited. Skival Limited is licensed by Bonmoja Limited to operate the BongoBongo brand in Zambia. Skival Limited is licensed and regulated by the Betting Control & Licensing Board of Zambia under License No.CL-001072\u002F3-2025",[229,230],{"type":219},{"type":221,"attrs":231},{"color":223},{"type":212,"content":233},[234],{"text":235,"type":216,"marks":236},"Betting Control & Licensing Board of Zambia",[237,238],{"type":219},{"type":221,"attrs":239},{"color":223},[],{"_uid":242,"color":22,"plugin":15},"47b6f28a-6c47-4918-8108-5a0bc057e4eb","PageFooter",{"_uid":245,"color":246,"plugin":15},"7976f1f7-8b40-44b1-9262-1aca979ebc96","#20124d","footer","en-zm\u002Fzm\u002Ffooter",-710,[],544532989,"0649943e-8479-4210-becd-70f90a094f68","2024-10-29T08:00:34.157Z","en-zm",[],"zm\u002Ffooter",[258,260,262,264,266,268,269],{"path":256,"name":65,"lang":259,"published":65},"fr",{"path":256,"name":65,"lang":261,"published":65},"sw",{"path":256,"name":65,"lang":263,"published":65},"en-ke",{"path":256,"name":65,"lang":265,"published":65},"en-tz",{"path":256,"name":65,"lang":267,"published":65},"en-ug",{"path":256,"name":65,"lang":254,"published":65},{"path":256,"name":65,"lang":270,"published":65},"sw-tz",1780590960,[],[],{"story":275,"cv":271,"rels":3173,"links":3174},{"name":276,"created_at":277,"published_at":278,"updated_at":279,"id":280,"uuid":281,"content":282,"slug":3156,"full_slug":3157,"sort_by_date":65,"position":3158,"tag_list":3159,"is_startpage":55,"parent_id":3160,"meta_data":65,"group_id":3161,"first_published_at":3162,"release_id":65,"lang":254,"path":65,"alternates":3163,"default_full_slug":3164,"translated_slugs":3165},"index","2024-11-25T07:16:55.147Z","2025-08-20T11:21:59.112Z","2025-08-20T11:21:59.172Z",583901082,"8875df9e-cec6-4221-ae5e-c5b8152b1f55",{"SEO":283,"_uid":286,"body":287,"title":159,"component":3155},{"_uid":284,"title":159,"plugin":285,"description":22},"9a108355-49df-47cc-b66e-ddc6f862229f","meta-fields","c3df57ec-ee5e-43b7-9f86-bccb6c30973c",[288],{"_uid":289,"body":290,"component":3154,"show_autogenerated_chips":55},"8fb7100e-d553-4765-a5f5-fca8013587ee",[291,694,804,899,1958],{"_uid":292,"component":293,"nav_label":294,"rich_text":295},"419f7ac3-127a-4444-8f53-d712f96f0caf","NavRichTextItem","Deposit - How To",{"type":209,"content":296},[297,307,314,323,441,448,569,577,662,671,678,687],{"type":298,"attrs":299,"content":301},"heading",{"level":300},1,[302],{"text":303,"type":216,"marks":304},"How to Deposit on BongoBongo Zambia",[305],{"type":221,"attrs":306},{"color":223},{"type":212,"content":308},[309],{"text":310,"type":216,"marks":311},"Depositing on BongoBongo Zambia is straightforward. You can choose between USSD (Airtel) or depositing online through our website (MTN and Zamtel).",[312],{"type":221,"attrs":313},{"color":223},{"type":298,"attrs":315,"content":317},{"level":316},2,[318],{"text":319,"type":216,"marks":320},"Depositing via Airtel Money",[321],{"type":221,"attrs":322},{"color":223},{"type":324,"attrs":325,"content":326},"ordered_list",{"order":300},[327,337,358,377,396,405,414,423,432],{"type":328,"content":329},"list_item",[330],{"type":212,"content":331},[332],{"text":333,"type":216,"marks":334},"Dial *115# to access your Airtel Money menu.",[335],{"type":221,"attrs":336},{"color":223},{"type":328,"content":338},[339],{"type":212,"content":340},[341,346,353],{"text":342,"type":216,"marks":343},"Select option ",[344],{"type":221,"attrs":345},{"color":223},{"text":347,"type":216,"marks":348},"4",[349,351],{"type":350},"bold",{"type":221,"attrs":352},{"color":223},{"text":354,"type":216,"marks":355}," (Make Payment).",[356],{"type":221,"attrs":357},{"color":223},{"type":328,"content":359},[360],{"type":212,"content":361},[362,366,372],{"text":342,"type":216,"marks":363},[364],{"type":221,"attrs":365},{"color":223},{"text":367,"type":216,"marks":368},"6",[369,370],{"type":350},{"type":221,"attrs":371},{"color":223},{"text":373,"type":216,"marks":374}," (Goods and Services).",[375],{"type":221,"attrs":376},{"color":223},{"type":328,"content":378},[379],{"type":212,"content":380},[381,385,391],{"text":342,"type":216,"marks":382},[383],{"type":221,"attrs":384},{"color":223},{"text":386,"type":216,"marks":387},"1",[388,389],{"type":350},{"type":221,"attrs":390},{"color":223},{"text":392,"type":216,"marks":393}," (Enter Merchant Code).",[394],{"type":221,"attrs":395},{"color":223},{"type":328,"content":397},[398],{"type":212,"content":399},[400],{"text":401,"type":216,"marks":402},"Enter the business name (BongoBongo).",[403],{"type":221,"attrs":404},{"color":223},{"type":328,"content":406},[407],{"type":212,"content":408},[409],{"text":410,"type":216,"marks":411},"Enter a reference number\u002Freason.",[412],{"type":221,"attrs":413},{"color":223},{"type":328,"content":415},[416],{"type":212,"content":417},[418],{"text":419,"type":216,"marks":420},"Enter the amount you wish to deposit (minimum amount: ZMW 1).",[421],{"type":221,"attrs":422},{"color":223},{"type":328,"content":424},[425],{"type":212,"content":426},[427],{"text":428,"type":216,"marks":429},"Enter your Airtel Money PIN.",[430],{"type":221,"attrs":431},{"color":223},{"type":328,"content":433},[434],{"type":212,"content":435},[436],{"text":437,"type":216,"marks":438},"You will receive an SMS that confirms your deposit transaction.",[439],{"type":221,"attrs":440},{"color":223},{"type":212,"content":442},[443],{"text":444,"type":216,"marks":445},"There’s another way to deposit via Airtel Money (USSD), deposits are instant! You just need to:",[446],{"type":221,"attrs":447},{"color":223},{"type":324,"attrs":449,"content":450},{"order":300},[451,460,478,497,516,524,533,552,561],{"type":328,"content":452},[453],{"type":212,"content":454},[455],{"text":456,"type":216,"marks":457},"Dial *115#.",[458],{"type":221,"attrs":459},{"color":223},{"type":328,"content":461},[462],{"type":212,"content":463},[464,468,473],{"text":342,"type":216,"marks":465},[466],{"type":221,"attrs":467},{"color":223},{"text":347,"type":216,"marks":469},[470,471],{"type":350},{"type":221,"attrs":472},{"color":223},{"text":474,"type":216,"marks":475}," (Make payments).",[476],{"type":221,"attrs":477},{"color":223},{"type":328,"content":479},[480],{"type":212,"content":481},[482,486,492],{"text":342,"type":216,"marks":483},[484],{"type":221,"attrs":485},{"color":223},{"text":487,"type":216,"marks":488},"3 ",[489,490],{"type":350},{"type":221,"attrs":491},{"color":223},{"text":493,"type":216,"marks":494},"(Betting services).",[495],{"type":221,"attrs":496},{"color":223},{"type":328,"content":498},[499],{"type":212,"content":500},[501,505,511],{"text":342,"type":216,"marks":502},[503],{"type":221,"attrs":504},{"color":223},{"text":506,"type":216,"marks":507},"9",[508,509],{"type":350},{"type":221,"attrs":510},{"color":223},{"text":512,"type":216,"marks":513}," (BongoBongo).",[514],{"type":221,"attrs":515},{"color":223},{"type":328,"content":517},[518],{"type":212,"content":519},[520],{"text":410,"type":216,"marks":521},[522],{"type":221,"attrs":523},{"color":223},{"type":328,"content":525},[526],{"type":212,"content":527},[528],{"text":529,"type":216,"marks":530},"Enter the amount.",[531],{"type":221,"attrs":532},{"color":223},{"type":328,"content":534},[535],{"type":212,"content":536},[537,542,547],{"text":538,"type":216,"marks":539},"Confirm payment by selecting option ",[540],{"type":221,"attrs":541},{"color":223},{"text":386,"type":216,"marks":543},[544,545],{"type":350},{"type":221,"attrs":546},{"color":223},{"text":548,"type":216,"marks":549}," (Yes).",[550],{"type":221,"attrs":551},{"color":223},{"type":328,"content":553},[554],{"type":212,"content":555},[556],{"text":557,"type":216,"marks":558},"Enter mobile money PIN.",[559],{"type":221,"attrs":560},{"color":223},{"type":328,"content":562},[563],{"type":212,"content":564},[565],{"text":437,"type":216,"marks":566},[567],{"type":221,"attrs":568},{"color":223},{"type":298,"attrs":570,"content":571},{"level":316},[572],{"text":573,"type":216,"marks":574},"Depositing Online via Our Website",[575],{"type":221,"attrs":576},{"color":223},{"type":324,"attrs":578,"content":579},{"order":300},[580,589,609,617,636,645,653],{"type":328,"content":581},[582],{"type":212,"content":583},[584],{"text":585,"type":216,"marks":586},"Log in to your BongoBongo Zambia account.",[587],{"type":221,"attrs":588},{"color":223},{"type":328,"content":590},[591],{"type":212,"content":592},[593,598,604],{"text":594,"type":216,"marks":595},"Select ",[596],{"type":221,"attrs":597},{"color":223},{"text":599,"type":216,"marks":600},"Deposit",[601,602],{"type":350},{"type":221,"attrs":603},{"color":223},{"text":605,"type":216,"marks":606}," from the top menu",[607],{"type":221,"attrs":608},{"color":223},{"type":328,"content":610},[611],{"type":212,"content":612},[613],{"text":419,"type":216,"marks":614},[615],{"type":221,"attrs":616},{"color":223},{"type":328,"content":618},[619],{"type":212,"content":620},[621,626,631],{"text":622,"type":216,"marks":623},"Click ",[624],{"type":221,"attrs":625},{"color":223},{"text":599,"type":216,"marks":627},[628,629],{"type":350},{"type":221,"attrs":630},{"color":223},{"text":632,"type":216,"marks":633},".",[634],{"type":221,"attrs":635},{"color":223},{"type":328,"content":637},[638],{"type":212,"content":639},[640],{"text":641,"type":216,"marks":642},"Enter your mobile money PIN to confirm the transaction.",[643],{"type":221,"attrs":644},{"color":223},{"type":328,"content":646},[647],{"type":212,"content":648},[649],{"text":437,"type":216,"marks":650},[651],{"type":221,"attrs":652},{"color":223},{"type":328,"content":654},[655],{"type":212,"content":656},[657],{"text":658,"type":216,"marks":659},"Done! Refresh the page to ensure your deposit has been updated.",[660],{"type":221,"attrs":661},{"color":223},{"type":298,"attrs":663,"content":665},{"level":664},3,[666],{"text":667,"type":216,"marks":668},"Important Notes",[669],{"type":221,"attrs":670},{"color":223},{"type":212,"content":672},[673],{"text":674,"type":216,"marks":675},"BongoBongo does not charge any fees for deposit or withdrawal transactions. However, your mobile operator might charge a fee.",[676],{"type":221,"attrs":677},{"color":223},{"type":298,"attrs":679,"content":681},{"level":680},4,[682],{"text":683,"type":216,"marks":684},"Need Help?",[685],{"type":221,"attrs":686},{"color":223},{"type":212,"content":688},[689],{"text":690,"type":216,"marks":691},"If you encounter any issues during the deposit process, our customer support team is ready to assist you. Reach out to us via WhatsApp, Facebook, Telegram, email, or telephone.",[692],{"type":221,"attrs":693},{"color":223},{"_uid":695,"component":293,"nav_label":696,"rich_text":697},"ef890550-b595-4a79-9029-be36e678e092","Withdraw - How To",{"type":209,"content":698},[699,707,714,762,769,790,797],{"type":298,"attrs":700,"content":701},{"level":300},[702],{"text":703,"type":216,"marks":704},"How to Withdraw on BongoBongo Zambia",[705],{"type":221,"attrs":706},{"color":223},{"type":212,"content":708},[709],{"text":710,"type":216,"marks":711},"Withdrawing from your BongoBongo account is quick and straightforward. Follow these simple steps to access your funds:",[712],{"type":221,"attrs":713},{"color":223},{"type":324,"attrs":715,"content":716},{"order":300},[717,725,744,753],{"type":328,"content":718},[719],{"type":212,"content":720},[721],{"text":585,"type":216,"marks":722},[723],{"type":221,"attrs":724},{"color":223},{"type":328,"content":726},[727],{"type":212,"content":728},[729,734,740],{"text":730,"type":216,"marks":731},"In your profile, click on ",[732],{"type":221,"attrs":733},{"color":223},{"text":735,"type":216,"marks":736},"Withdraw",[737,738],{"type":350},{"type":221,"attrs":739},{"color":223},{"text":632,"type":216,"marks":741},[742],{"type":221,"attrs":743},{"color":223},{"type":328,"content":745},[746],{"type":212,"content":747},[748],{"text":749,"type":216,"marks":750},"Enter the amount you want to withdraw from the available account balance and confirm.",[751],{"type":221,"attrs":752},{"color":223},{"type":328,"content":754},[755],{"type":212,"content":756},[757],{"text":758,"type":216,"marks":759},"BongoBongo will process your request, and you'll receive the funds in your chosen mobile money wallet within one hour.",[760],{"type":221,"attrs":761},{"color":223},{"type":298,"attrs":763,"content":764},{"level":664},[765],{"text":667,"type":216,"marks":766},[767],{"type":221,"attrs":768},{"color":223},{"type":770,"content":771},"bullet_list",[772,781],{"type":328,"content":773},[774],{"type":212,"content":775},[776],{"text":777,"type":216,"marks":778},"The minimum withdrawal amount is ZMW 10.",[779],{"type":221,"attrs":780},{"color":223},{"type":328,"content":782},[783],{"type":212,"content":784},[785],{"text":786,"type":216,"marks":787},"BongoBongo does not charge any fees for withdrawals.",[788],{"type":221,"attrs":789},{"color":223},{"type":298,"attrs":791,"content":792},{"level":680},[793],{"text":683,"type":216,"marks":794},[795],{"type":221,"attrs":796},{"color":223},{"type":212,"content":798},[799],{"text":800,"type":216,"marks":801},"If you encounter any issues during the withdrawal process, our customer support team is ready to assist you. Reach out to us via WhatsApp, Facebook, Telegram, email, or telephone.",[802],{"type":221,"attrs":803},{"color":223},{"_uid":805,"component":293,"nav_label":143,"rich_text":806},"3cbb3988-adf0-4c92-a5b0-2e548a949c12",{"type":209,"content":807},[808,812,816,823,829,855,861],{"type":298,"attrs":809,"content":810},{"level":300},[811],{"text":143,"type":216},{"type":212,"content":813},[814],{"text":815,"type":216},"We will take all reasonable steps to ensure that your information is kept secure and protected. All personal data is stored in company databases and will not be passed to third parties unless required by Zambian law.",{"type":298,"attrs":817,"content":818},{"level":316},[819],{"text":820,"type":216,"marks":821},"Collection and Use of Information",[822],{"type":350},{"type":212,"content":824},[825],{"text":826,"type":216,"marks":827},"The data and information we may collect, use and process includes the following:",[828],{"type":350},{"type":770,"content":830},[831,837,843,849],{"type":328,"content":832},[833],{"type":212,"content":834},[835],{"text":836,"type":216},"Data provided by you completing forms on the Website or other information submitted via email or the Website.",{"type":328,"content":838},[839],{"type":212,"content":840},[841],{"text":842,"type":216},"Data regarding your visits to the Website including, but not limited to, location data and traffic data.",{"type":328,"content":844},[845],{"type":212,"content":846},[847],{"text":848,"type":216},"Transactions details.",{"type":328,"content":850},[851],{"type":212,"content":852},[853],{"text":854,"type":216},"Correspondence, via email, telephone, Website, or other means.",{"type":212,"content":856},[857],{"text":858,"type":216,"marks":859},"Personal information and data together with other information may be used for the purposes of:",[860],{"type":350},{"type":770,"content":862},[863,869,875,881,887,893],{"type":328,"content":864},[865],{"type":212,"content":866},[867],{"text":868,"type":216},"Processing of bets and payments.",{"type":328,"content":870},[871],{"type":212,"content":872},[873],{"text":874,"type":216},"Customer research.",{"type":328,"content":876},[877],{"type":212,"content":878},[879],{"text":880,"type":216},"Promotional offers where you have given consent.",{"type":328,"content":882},[883],{"type":212,"content":884},[885],{"text":886,"type":216},"Operation of your betting account.",{"type":328,"content":888},[889],{"type":212,"content":890},[891],{"text":892,"type":216},"Complying with regulatory and legal obligations.",{"type":328,"content":894},[895],{"type":212,"content":896},[897],{"text":898,"type":216},"Monitoring accounts for the purposes of money laundering and preventing fraud.",{"_uid":900,"component":293,"nav_label":148,"rich_text":901},"d195b6a9-efb1-4389-92f1-2795416bfec6",{"type":209,"content":902},[903,909,913,920,927,970,977,1114,1121,1198,1203,1229,1233,1237,1244,1361,1365,1369,1373,1377,1391,1395,1399,1403,1407,1411,1415,1422,1449,1470,1523,1600,1604,1608,1612,1616,1623,1692,1699,1732,1739,1802,1809,1830,1837,1844,1848,1855,1862,1866,1870,1874,1878,1885,1889,1896,1900,1904,1908,1928,1932,1936,1940,1944],{"type":298,"attrs":904,"content":905},{"level":300},[906],{"text":148,"type":216,"marks":907},[908],{"type":350},{"type":212,"content":910},[911],{"text":912,"type":216},"These Terms and Conditions are effective from 1st November 2020.",{"type":298,"attrs":914,"content":915},{"level":316},[916],{"text":917,"type":216,"marks":918},"GENERAL",[919],{"type":350},{"type":298,"attrs":921,"content":922},{"level":664},[923],{"text":924,"type":216,"marks":925},"A. INTRODUCTION",[926],{"type":350},{"type":324,"attrs":928,"content":929},{"order":300},[930,940,946,952,958,964],{"type":328,"content":931},[932],{"type":212,"content":933},[934,936],{"text":935,"type":216},"By using and\u002For visiting any section of the bongobongo.co.zm website or any other websites or applications that we own (“Our Website”) and\u002For registering on Our Website, you agree to be bound by (i) these Terms and Conditions; (ii) the Rules applicable to our betting products (together with the \"Terms\"), and are deemed to have accepted and understood all the Terms. ",{"text":937,"type":216,"marks":938},"(Please read the Terms carefully and if you do not accept the Terms, do not use Our Website. The Terms shall also apply to all SMS and Shop betting)",[939],{"type":219},{"type":328,"content":941},[942],{"type":212,"content":943},[944],{"text":945,"type":216},"When you place a bet, using Our Website, you accept and agree to be bound by, the Rules which apply to the applicable products available on Our Website from time to time. The Rules can be found under the Rules menu tab at the top of Our Website",{"type":328,"content":947},[948],{"type":212,"content":949},[950],{"text":951,"type":216},"We may need to change the Terms from time to time for a number of reasons (including, to comply with applicable laws and regulations, and regulatory requirements). All changes will be published on Our Website. The most up to date Terms will be available on Our Website. If any change is unacceptable to you, you should cease using Our Website. If, however, you continue to use Our Website after the date on which the changes to the Terms come into effect, you will be deemed to have accepted those changes.",{"type":328,"content":953},[954],{"type":212,"content":955},[956],{"text":957,"type":216},"Reference to \"you\", \"your\", “customer\" or “Bettor” is a reference to any person using Our Website or the services of bongobongo.co.zm and\u002For any registered customer of bongobongo.co.zm.",{"type":328,"content":959},[960],{"type":212,"content":961},[962],{"text":963,"type":216},"As you are aware, the right to access and\u002For use Our Website (including any or all of the products offered via Our Website) may be illegal in certain countries. You are responsible for determining whether your access and\u002For use of Our Website is compliant with applicable laws in your jurisdiction and you warrant to us that gambling is not illegal in the territory where you reside.",{"type":328,"content":965},[966],{"type":212,"content":967},[968],{"text":969,"type":216},"bongobongo.co.zm is committed to providing excellent customer service. As part of that commitment, bongobongo.co.zm is committed to supporting responsible gambling. Although bongobongo.co.zm will use its reasonable endeavors to enforce its responsible gambling policies, bongobongo.co.zm does not accept any responsibility or liability if you nevertheless continue gambling and\u002For seek to use Our Website with the intention of deliberately avoiding the relevant measures in place and\u002For bongobongo.co.zm is unable to enforce its measures\u002Fpolicies for reasons outside of bongobongo.co.zm’s reasonable control.",{"type":298,"attrs":971,"content":972},{"level":664},[973],{"text":974,"type":216,"marks":975},"B. YOUR bongobongo.co.zm ACCOUNT",[976],{"type":350},{"type":324,"attrs":978,"content":979},{"order":300},[980,1010,1040,1050,1092],{"type":328,"content":981},[982,986,990,994,998,1002,1006],{"type":212,"content":983},[984],{"text":985,"type":216},"Application",{"type":212,"content":987},[988],{"text":989,"type":216},"1.1. All applicants must be over 18 years of age to place a bet or register with bongobongo.co.zm. bongobongo.co.zm reserves the right to ask for proof of age from any customer and suspend their account until satisfactory documentation is provided. bongobongo.co.zm takes its responsibilities in respect of underage and responsible gambling very seriously.",{"type":212,"content":991},[992],{"text":993,"type":216},"1.2 All information supplied when registering with the site MUST be accurate and complete in all respects. In particular, if using a credit or debit card or Mobile Money, the cardholder's or Mobile Money name MUST be the same as the name used when registering with Our Website. Where this is not the case, the relevant account will be suspended. Where an account is suspended, the relevant customer should contact us. All bets that are placed prior to an account being suspended will stand - win or lose.",{"type":212,"content":995},[996],{"text":997,"type":216},"1.4 By accepting the Terms and\u002For registering to use Our Website you hereby agree that we shall be entitled to conduct any and all such identification, credit and other verification checks from time to time that we may require and\u002For are required by applicable laws and regulations and\u002For by the relevant regulatory authorities for use of Our Website and our products generally. You agree to provide all such information as we require in connection with such verification checks. We shall be entitled to suspend or restrict your account in any manner that we may deem in our absolute discretion to be appropriate, until such time as the relevant checks are completed to our satisfaction.",{"type":212,"content":999},[1000],{"text":1001,"type":216},"1.5 As part of the registration process, we may supply your information details to authorised credit reference agencies to confirm your identity and payment card details. You agree that we may process such information in connection with your registration.",{"type":212,"content":1003},[1004],{"text":1005,"type":216},"1.6 Customers may open only one account. Should we identify any customer with more than one account we reserve the right to treat any such accounts as one joint account.",{"type":212,"content":1007},[1008],{"text":1009,"type":216},"1.7 Customers must keep their registration and account details up to date. This, and your account information, may be amended in the Settings section of Our Website. If you require any assistance, please contact us.",{"type":328,"content":1011},[1012,1016,1020,1024,1028,1032,1036],{"type":212,"content":1013},[1014],{"text":1015,"type":216},"Account Details",{"type":212,"content":1017},[1018],{"text":1019,"type":216},"2.1 bongobongo.co.zm allows all its customers to choose their own username and password combination. Customers must keep this information secret and confidential as you are responsible for all bets placed on your account and any other activities taking place on your account.",{"type":212,"content":1021},[1022],{"text":1023,"type":216},"2.2 Bets will stand if your username and password have been entered correctly (whether or not authorized by you), subject to there being sufficient funds in the account.",{"type":212,"content":1025},[1026],{"text":1027,"type":216},"2.3 If, at any time, you feel a third party is aware of your user name and\u002For password you should change it immediately via Our Website. Should you forget part or all of your combination, please contact us",{"type":212,"content":1029},[1030],{"text":1031,"type":216},"2.4 For bets placed by SMS, you are responsible for all transactions where your Phone number or username are correctly quoted (whether or not authorized by you). If you nominate another person as an authorized user of your account, you shall be responsible for all transactions such person makes using the relevant account details. Should you lose your account details or feel that someone else may have your account details, please contact us.",{"type":212,"content":1033},[1034],{"text":1035,"type":216},"2.5 Please note that cardholder and Mobile Money details and any other sensitive data should never be sent to us by unencrypted email.",{"type":212,"content":1037},[1038],{"text":1039,"type":216},"2.6 The current balance and transaction history of your account may be viewed at any time once you have logged into your account on Our Website.",{"type":328,"content":1041},[1042,1046],{"type":212,"content":1043},[1044],{"text":1045,"type":216},"Personal Details",{"type":212,"content":1047},[1048],{"text":1049,"type":216},"3.1 We will comply with applicable data protection laws in Zambia in respect of the personal information you supply to us.",{"type":328,"content":1051},[1052,1056,1060,1064,1068,1072,1076,1080,1084,1088],{"type":212,"content":1053},[1054],{"text":1055,"type":216},"Suspension and Closure",{"type":212,"content":1057},[1058],{"text":1059,"type":216},"4.1 If you want to close your account, please contact us. Any negative balance on your account will fall immediately due and payable to bongobongo.co.zm, and your account will not be closed until the relevant amount owed to bongobongo.co.zm is paid in full.",{"type":212,"content":1061},[1062],{"text":1063,"type":216},"4.2 Bongobongo.co.zm reserves the right to close or suspend your account at any time and for any reason. Without limiting the preceding sentence, Bongobongo.co.zm shall be entitled to close or suspend your account if:",{"type":212,"content":1065},[1066],{"text":1067,"type":216},"(a) you become bankrupt;",{"type":212,"content":1069},[1070],{"text":1071,"type":216},"(b) Bongobongo.co.zm considers that you have used Our Website in a fraudulent manner or for illegal and\u002For unlawful or improper purposes;",{"type":212,"content":1073},[1074],{"text":1075,"type":216},"(c) bongobongo.co.zm considers that you have used Our Website in an unfair manner or have deliberately cheated or taken unfair advantage of Bongobongo.co.zm or any of its customers;",{"type":212,"content":1077},[1078],{"text":1079,"type":216},"(d) Bongobongo.co.zm is requested to do so by the police, any regulatory authority or court;",{"type":212,"content":1081},[1082],{"text":1083,"type":216},"(e) Bongobongo.co.zm considers that any of the events referred to in (a) to (c) above may have occurred or are likely to occur; or",{"type":212,"content":1085},[1086],{"text":1087,"type":216},"(f) your account is deemed to be dormant and its balance is, or reaches zero in accordance with paragraph B.5.1 below.",{"type":212,"content":1089},[1090],{"text":1091,"type":216},"4.3 If Bongobongo.co.zm closes or suspends your account for any of the reasons referred to in (a) to (e) above, you shall be liable for any and all claims, losses, liabilities, damages, costs and expenses incurred or suffered by Bongobongo.co.zm (together “Claims”) arising there from and shall indemnify and hold Bongobongo.co.zm harmless on demand for such Claims. In the circumstances referred to in (a) to (e) above, Bongobongo.co.zm shall also be entitled to withhold and\u002For retain any and all amounts which would otherwise have been paid or payable to you (including any winnings or bonus payments).",{"type":328,"content":1093},[1094,1098,1102,1106,1110],{"type":212,"content":1095},[1096],{"text":1097,"type":216},"Dormant Accounts",{"type":212,"content":1099},[1100],{"text":1101,"type":216},"5.1 An account is deemed to be ‘inactive’ during any period in which none of the following actions take place in relation to it: (i) a successful deposit; (ii) a sports bet is placed.",{"type":212,"content":1103},[1104],{"text":1105,"type":216},"(a) If your account remains ‘inactive’ for a continuous period of 365 days then your account shall be deemed to be ‘dormant’ and, if the balance on your account is zero, your account will be closed and no fee shall apply.",{"type":212,"content":1107},[1108],{"text":1109,"type":216},"(b) If, on being deemed to be dormant, your account has a positive balance, Bongobongo.co.zm shall take reasonable steps to notify you using the details you provided during your registration process (or as updated by you).",{"type":212,"content":1111},[1112],{"text":1113,"type":216},"5.2 You can ‘reactivate’ your account by: (i) making a successful deposit; (ii) placing a sports bet.",{"type":298,"attrs":1115,"content":1116},{"level":664},[1117],{"text":1118,"type":216,"marks":1119},"C. YOUR FINANCES",[1120],{"type":350},{"type":324,"attrs":1122,"content":1123},{"order":300},[1124,1170,1188],{"type":328,"content":1125},[1126,1130,1134,1138,1142,1146,1150,1154,1158,1162,1166],{"type":212,"content":1127},[1128],{"text":1129,"type":216},"Deposits and Bets",{"type":212,"content":1131},[1132],{"text":1133,"type":216},"1.1 You may only bet with the amount of cleared funds held in your account. Accordingly, if you want to place bets, you must deposit monies into your account.",{"type":212,"content":1135},[1136],{"text":1137,"type":216},"1.2 By depositing funds into your account, you direct us and we agree to hold them, along with any winnings, for the sole and specific purpose of using them (i) to place your sporting stakes; and (ii) settling any fees or charges that you might incur in connection with the use of our services. We shall be entitled to suspend or close your account if we reasonably consider or have reason to believe that you are depositing funds without any intention to place sporting stakes. In such circumstances we may also report this to relevant authorities.",{"type":212,"content":1139},[1140],{"text":1141,"type":216},"1.3 You agree that we shall be entitled to retain any interest which might accrue on monies held in your Bongobongo.co.zm account.",{"type":212,"content":1143},[1144],{"text":1145,"type":216},"1.4 No credit will be offered by any employee of bongobongo.co.zm, and all bets must be supported by sufficient funds in the customer account. bongobongo.co.zm reserves the right to void any bets which may have inadvertently been accepted when the account did not have sufficient funds to cover the bet. Should funds be credited to a customer's account in error it is the customer's responsibility to inform bongobongo.co.zm without delay. bongobongo.co.zm will recover such funds by account adjustment.",{"type":212,"content":1147},[1148],{"text":1149,"type":216},"1.5 Unless otherwise stated, all examples given on Our Website are given in Zambian Kwacha. For any transaction which requires a currency exchange, the applicable exchange rate will be the quoted by Bank of Zambia.",{"type":212,"content":1151},[1152],{"text":1153,"type":216},"1.6 Once a currency is selected, funds are deposited, Betted and winnings paid in that currency.",{"type":212,"content":1155},[1156],{"text":1157,"type":216},"1.7 You are only entitled to use our currency exchange service for the purpose of placing bets via Our Website (the “authorised purpose”). You are not entitled to use this service for any purpose other than the authorised purpose (including currency hedging, speculative trading or any other currency trading). If bongobongo.co.zm considers that you are using Our Website for any reason other than the authorised purpose, bongobongo.co.zm shall be entitled to close or suspend your account and you shall:",{"type":212,"content":1159},[1160],{"text":1161,"type":216},"(a) be liable for any and all claims incurred arising there from; and",{"type":212,"content":1163},[1164],{"text":1165,"type":216},"(b) indemnify bongobongo.co.zm on demand for such claims.",{"type":212,"content":1167},[1168],{"text":1169,"type":216},"1.8 In addition, bongobongo.co.zm shall be entitled to withhold and\u002For retain any and all amounts earned or received by you as a result of or in connection with your ‘unauthorised’ use of Our Website including activities which are not for an authorised purpose.",{"type":328,"content":1171},[1172,1176,1180,1184],{"type":212,"content":1173},[1174],{"text":1175,"type":216},"Withdrawals",{"type":212,"content":1177},[1178],{"text":1179,"type":216},"2.1 Where possible, all withdrawals will be processed to the payment account from which the deposits were made. Withdrawal payments can only be made in the name of and to the registered account holder.",{"type":212,"content":1181},[1182],{"text":1183,"type":216},"2.2 For most payment types, withdrawals can be processed by clicking 'Withdraw' on Our Website, subject to there being sufficient funds in your betting account. There is no set maximum withdrawal amount per day but withdrawals may require multiple transactions over a number of days, based on payment provider limitations.",{"type":212,"content":1185},[1186],{"text":1187,"type":216},"2.3 If the value of a deposit is not played through in full before a withdrawal is requested, bongobongo.co.zm reserves the right to make a charge to the customer’s account to cover all reasonable costs relating to both the deposit and withdrawal. If necessary, the value of the withdrawal requested may be reduced accordingly.",{"type":328,"content":1189},[1190,1194],{"type":212,"content":1191},[1192],{"text":1193,"type":216},"Other",{"type":212,"content":1195},[1196],{"text":1197,"type":216},"3.1 The following are minimum and maximum deposit and withdraw amounts that may be made through mobile money operators (MTN, Airtel and Zamtel Mobile Money Transfer)",{"type":212,"content":1199},[1200],{"text":599,"type":216,"marks":1201},[1202],{"type":350},{"type":770,"content":1204},[1205,1211,1217,1223],{"type":328,"content":1206},[1207],{"type":212,"content":1208},[1209],{"text":1210,"type":216},"Minimum Deposit – ZMW 10",{"type":328,"content":1212},[1213],{"type":212,"content":1214},[1215],{"text":1216,"type":216},"Maximum Deposit per transaction – ZMW 10.000",{"type":328,"content":1218},[1219],{"type":212,"content":1220},[1221],{"text":1222,"type":216},"Minimum Withdraw – ZMW 1",{"type":328,"content":1224},[1225],{"type":212,"content":1226},[1227],{"text":1228,"type":216},"Maximum Withdraw per transaction – ZMW 10.000",{"type":212,"content":1230},[1231],{"text":1232,"type":216},"3.2 We may, at any time, set off any positive balance on your account against any amounts owed by you to bongobongo.co.zm or any company within the bongobongo.co.zm group.",{"type":212,"content":1234},[1235],{"text":1236,"type":216},"3.3 Internet (Online) Sports betting may be illegal in the jurisdiction in which you are located. If so, you are not authorized to use your payment card or Mobile Money to complete the transaction. However, any bets accepted from such jurisdictions will stand - win or lose.",{"type":298,"attrs":1238,"content":1239},{"level":664},[1240],{"text":1241,"type":216,"marks":1242},"D. BETTING PROCEDURES",[1243],{"type":350},{"type":324,"attrs":1245,"content":1246},{"order":300},[1247,1269,1287,1313,1355],{"type":328,"content":1248},[1249,1253,1257,1261,1265],{"type":212,"content":1250},[1251],{"text":1252,"type":216},"Placing Bets",{"type":212,"content":1254},[1255],{"text":1256,"type":216},"1.1 bongobongo.co.zm reserves the right to decline all, or part, of any bet requested at its sole and absolute discretion. All bets are placed at your own risk and discretion.",{"type":212,"content":1258},[1259],{"text":1260,"type":216},"1.2 We only accept bets made online, by SMS, or at our Betting shops. Bets are not accepted in any other form (Telephoning, post, email, fax, etc.) and where received will be invalid and void - win or lose.",{"type":212,"content":1262},[1263],{"text":1264,"type":216},"1.3 It is the responsibility of the customer to ensure details of their bets are correct. Once bets have been placed and their acceptance confirmed they may not be cancelled or changed by the customer. bongobongo.co.zm reserves the right to cancel any bet at any time.",{"type":212,"content":1266},[1267],{"text":1268,"type":216},"1.4 Bets are processed in the order they are received.",{"type":328,"content":1270},[1271,1275,1279,1283],{"type":212,"content":1272},[1273],{"text":1274,"type":216},"Bet Confirmation",{"type":212,"content":1276},[1277],{"text":1278,"type":216},"2.1 Bets will not be confirmed if there are insufficient funds in your account.",{"type":212,"content":1280},[1281],{"text":1282,"type":216},"2.2 For SMS bets 'acceptance confirmed' will be deemed only after the Bettor has received confirmation SMS from us.",{"type":212,"content":1284},[1285],{"text":1286,"type":216},"2.3 Should a dispute arise, you and bongobongo.co.zm agree that the bongobongo.co.zm transaction log database will be the ultimate authority in such matters.",{"type":328,"content":1288},[1289,1293,1297,1301,1305,1309],{"type":212,"content":1290},[1291],{"text":1292,"type":216},"Offers",{"type":212,"content":1294},[1295],{"text":1296,"type":216},"3.1 All customer offers are limited to one per person, family, household address, email address, SMS number.",{"type":212,"content":1298},[1299],{"text":1300,"type":216},"3.2 Where any term of the offer or promotion is breached or there is any evidence of a series of bets placed by a customer or group of customers (e.g. where common betting patterns across the same fixture\u002Fmarkets have been identified across accounts), which due to a deposit bonus, enhanced payments, free and risk free bets, or any other promotional offer results in guaranteed customer profits irrespective of the outcome, whether individually or as part of a group, bongobongo.co.zm reserves the right to reclaim the bonus element of such offers and in bongobongo.co.zm’s absolute discretion settle bets at the correct odds, void the free and risk free bets or void any bet funded by the deposit bonus. In addition, bongobongo.co.zm reserves the right to levy an administration charge on the customer up to the value of the deposit bonus, free and risk free bet or additional payment to cover administrative costs. bongobongo.co.zm further reserves the right to ask any customer to provide sufficient documentation for bongobongo.co.zm to be satisfied in its absolute discretion as to the customer’s identity prior to bongobongo.co.zm crediting any bonus, free and risk free bet or offer to the customer’s account.",{"type":212,"content":1302},[1303],{"text":1304,"type":216},"3.3 All bongobongo.co.zm offers are intended for its customers, and bongobongo.co.zm may in its sole discretion limit the eligibility of customers to participate in all or part of any promotion.",{"type":212,"content":1306},[1307],{"text":1308,"type":216},"3.4 bongobongo.co.zm reserves the right to withdraw the availability of any offer or all offers to any customer or group of customers at any time and at bongobongo.co.zm’s sole and absolute discretion. Offers only apply to customers who have made an actual\u002Freal money deposit with bongobongo.co.zm.",{"type":212,"content":1310},[1311],{"text":1312,"type":216},"3.5 bongobongo.co.zm reserves the right to amend the terms of or cancel any customer offer or promotion at any time.",{"type":328,"content":1314},[1315,1319,1323,1327,1331,1335,1339,1343,1347,1351],{"type":212,"content":1316},[1317],{"text":1318,"type":216},"Settlement and Payouts",{"type":212,"content":1320},[1321],{"text":1322,"type":216},"4.1 All bets are subject to the Betting Coverage provisions (including maximum winnings) set out in Appendix Two to these Terms and Conditions.",{"type":212,"content":1324},[1325],{"text":1326,"type":216},"4.2 bongobongo.co.zm reserves the right to suspend a market and\u002For cancel any bet at anytime. When a market is suspended any bets entered will be rejected. bongobongo.co.zm also reserves the right to cease betting on any markets at any time without notice.",{"type":212,"content":1328},[1329],{"text":1330,"type":216},"4.3 The 'Calculator' calculation available on Our Website is for information purposes only, and all bets will be calculated using the accepted odds. In multiple bets with a void selection(s) the 'Calculator ' figure is reduced accordingly.",{"type":212,"content":1332},[1333],{"text":1334,"type":216},"4.4 Should a customer include a void selection in a multiple bet, the bet will be settled on the remaining selections.",{"type":212,"content":1336},[1337],{"text":1338,"type":216},"4.5 Winnings from settled bets are added to the balance of your betting account. Any funds\u002Fwinnings credited to an account in error are not available for use, and bongobongo.co.zm reserves the right to void any transactions involving such funds and\u002For withdraw the relevant amount from your account and\u002For reverse the transaction, either at the time or retrospectively.",{"type":212,"content":1340},[1341],{"text":1342,"type":216},"4.6 bongobongo.co.zm reserves the right to withhold payment and to declare bets on an event void if we have evidence that the following has occurred: (i) the integrity of the event has been called into question; (ii) the price(s) has been manipulated; or (iii) match rigging has taken place. Evidence of the above may be based on the size, volume or pattern of bets placed with bongobongo.co.zm across any or all of our betting channels. A decision given by the relevant governing body of the sport in question (if any) will be conclusive. If any customer owes any money to bongobongo.co.zm for any reason, we have the right to take that into account before making any payments to that customer.",{"type":212,"content":1344},[1345],{"text":1346,"type":216},"4.7 Where there is evidence of a series of bets each containing the same selection(s) having been placed by or for the same individual or syndicate of individuals, bongobongo.co.zm reserves the right to make bets void or withhold payment of returns pending the outcome of any subsequent investigation.",{"type":212,"content":1348},[1349],{"text":1350,"type":216},"4.8 For events where there is no official 'Kick off' declared, the advertised start time of the event will be deemed the 'Kick off'. If for any reason a bet is inadvertently accepted after an event or match has commenced, bets will stand provided the final outcome is not known, and that no participant\u002Fteam has gained any material advantage (e.g. a score, sending off for the other team, etc) at the time the bet was placed. If the outcome of an event\u002Fmarket is known bongobongo.co.zm reserves the right to void the bet, win or lose. Disputes over times bets are placed will be settled using the transaction log. All times stated on Our Website and\u002For referred to by bongobongo.co.zm staff relate to Zambia Time unless stated otherwise.",{"type":212,"content":1352},[1353],{"text":1354,"type":216},"4.9 If for any reason we are unable to validate the outcome of a particular market (e.g. due to loss of live pictures or Internet feed), all bets will be void, unless settlement of bets is already determined.",{"type":328,"content":1356},[1357],{"type":212,"content":1358},[1359],{"text":1360,"type":216},"Cashout",{"type":212,"content":1362},[1363],{"text":1364,"type":216},"5.1 Cashout is a feature that gives you the ability to get money back on your bet before and during the event(s) that you bet on. Cashout is available on selected sports and markets, pre-match and live, singles and multiples. Cashed out bets are visible in your My Bets section under Sports and 'Cashed Out'.",{"type":212,"content":1366},[1367],{"text":1368,"type":216},"5.2 In order to cash out a bet, go to the \"My Bets\" section of your account and look at the \"Bet ID\" for the bet you want to cash out of. If cashout is available this will be shown. If it is not available the 'Request Cashout' button will either not be present or in the bet detail, the game will be shown stopping cashout. If cashout is available, the user can click on the \"Request Cashout\" button to receive their cashout offer. The user will then be shown the cashout offer and have to click on \"Confirm Cashout\" to proceed. There is a timer in between clicking on the \"Confirm Cashout\" and the cashout being successful. If the cashout amount changes or a specific market is suspended, then the cashout request will not be accepted. When the cashout request is successful, the user will be presented with a message confirming the cashout has been completed and the bet settled.",{"type":212,"content":1370},[1371],{"text":1372,"type":216},"5.3 The acceptance of a cashout request does not represent a new bet or wager; it is an agreement to end the original bet placed before the event is resulted. Where a cashout request has been accepted the original bet will be deemed to have been settled and Bongobongo shall have no further obligation to you in respect of the original bet.",{"type":212,"content":1374},[1375],{"text":1376,"type":216},"5.4 Cashout is not applicable to the following:",{"type":770,"content":1378},[1379,1385],{"type":328,"content":1380},[1381],{"type":212,"content":1382},[1383],{"text":1384,"type":216},"bets made either fully or partially with freebets;",{"type":328,"content":1386},[1387],{"type":212,"content":1388},[1389],{"text":1390,"type":216},"bets placed on casino, virtuals or jackpots.",{"type":212,"content":1392},[1393],{"text":1394,"type":216},"5.5 The Cashout amount offered at any time is the total amount that will be returned to your account if the Cashout request is successful.",{"type":212,"content":1396},[1397],{"text":1398,"type":216},"5.6 Bongobongo do not guarantee the availability of Cashout on all devices or its availability all the time.",{"type":212,"content":1400},[1401],{"text":1402,"type":216},"5.7 By cashing out a bet you forfeit and bonuses or other promotions in relation to wagers, once successfully cashed out. We will not be liable for any losses which may arise in connection with a customer’s use of the Cashout feature or a Cashout request being accepted or declined by us.",{"type":212,"content":1404},[1405],{"text":1406,"type":216},"5.8 Bongobongo cannot guarantee that Cashout will be available on your bet selection. Where Cashout is available pre-event and we do not cover or we stop covering the event live, then Cashout will be unavailable once the event starts or when our live coverage stops. Similarly, Cashout will not be available when a market is suspended.",{"type":212,"content":1408},[1409],{"text":1410,"type":216},"5.9 Bongobongo reserves the right to accept or decline any bet\u002Fwager requested for any sport, competition, market or bet type that is included in Cashout. Bongobongo standard bet acceptance and settlement rules apply, and we reserve the right to correct obvious errors and settle bets at the correct odds, including in the unlikely instance that a Cashout value has been incorrectly offered. Where there is evidence that a customer has taken advantage of any latency in Bongobongo's odds offering, we reserve the right to indefinitely suspend the account and prevent the customer from using the facility in future. Where there is evidence of price, race, match or event rigging, we reserve the right to make bets void or withhold payment of winnings pending the outcome of any subsequent enquiry.",{"type":212,"content":1412},[1413],{"text":1414,"type":216},"5.10 Bongobongo reserves the right to amend, suspend or remove the Cashout feature (or any part of it) at any time for any event, fixture, market or customer. Any bets placed on such events, fixtures or markets will stand as originally placed. Bongobongo reserves the right to reverse the settlement of a Cashout if the bet or a market is settled in error. Where there is a conflict between these terms and the General Terms and Conditions, the General Terms and Conditions shall prevail. The Cashout terms may be amended from time to time by Bongobongo at its sole discretion. This feature is provided “as is”, without warranties of any kind, either express or implied, including without limitation, warranties of title, non-infringement, non-interference, accuracy of data, accuracy of translation, availability, timing, merchantability, fitness for a particular purpose, other than those warranties which are implied by and incapable of exclusion, restriction, or modification under the laws applicable to Bongobongo’s General Terms and Conditions and Privacy Policy.",{"type":298,"attrs":1416,"content":1417},{"level":664},[1418],{"text":1419,"type":216,"marks":1420},"E. USE OF OUR WEBSITE",[1421],{"type":350},{"type":324,"attrs":1423,"content":1424},{"order":300},[1425,1435],{"type":328,"content":1426},[1427,1431],{"type":212,"content":1428},[1429],{"text":1430,"type":216},"Information and Content",{"type":212,"content":1432},[1433],{"text":1434,"type":216},"1.1 Information accessed by you on Our Website (including results, statistics, sporting data and fixture lists, and odds) is for your personal use only and the distribution or commercial exploitation of such information is strictly prohibited. No warranty is given as to the uninterrupted provision of such information, its accuracy or as to the results obtained through its use. The information is not intended to amount to advice or recommendations and is provided for information purposes only. It should not be relied upon when placing bets, which are made at your own risk and discretion.",{"type":328,"content":1436},[1437,1441,1445],{"type":212,"content":1438},[1439],{"text":1440,"type":216},"Your Equipment",{"type":212,"content":1442},[1443],{"text":1444,"type":216},"2.1 Your computer equipment or mobile device and internet connection may affect the performance and\u002For operation of Our Website. bongobongo.co.zm does not guarantee that Our Website will operate without faults or errors or that the bongobongo.co.zm services will be provided without interruption. bongobongo.co.zm does not accept any liability for any failures or issues that arise due to your equipment, internet connection or internet or telecommunication service provider (including, for example, if you are unable to place bet or to view or receive certain information in relation to particular game).",{"type":212,"content":1446},[1447],{"text":1448,"type":216},"2.2 For customers using bongobongo.co.zm On The Move (including downloadable applications) for the placing of bets, please note that bongobongo.ke will not be responsible for any damage to, or loss of data from the mobile device that the software is installed on, and will also not be responsible for any call, data or other charges incurred whilst using the software.",{"type":324,"attrs":1450,"content":1451},{"order":664},[1452],{"type":328,"content":1453},[1454,1458,1462,1466],{"type":212,"content":1455},[1456],{"text":1457,"type":216},"Fair Use",{"type":212,"content":1459},[1460],{"text":1461,"type":216},"3.1 Our Website and bongobongo.co.zm products may only be used for the purposes of placing bets on gaming products.",{"type":212,"content":1463},[1464],{"text":1465,"type":216},"3.2 You must not use Our Website for any purpose which (in bongobongo.co.zm’s opinion) is illegal, defamatory, abusive or obscene, or which bongobongo.co.zm considers discriminatory, fraudulent, dishonest or inappropriate.",{"type":212,"content":1467},[1468],{"text":1469,"type":216},"3.3 bongobongo.co.zm will seek criminal and contractual sanctions against any customer involved in fraudulent, dishonest or criminal acts via or in connection with Our Website or bongobongo.co.zm's products. bongobongo.co.zm will withhold payment to any customer where any of these are suspected. The customer shall indemnify and shall be liable to pay to bongobongo.co.zm, on demand, all Claims arising directly or indirectly from the customer’s fraudulent, dishonest or criminal act.",{"type":324,"attrs":1471,"content":1472},{"order":680},[1473],{"type":328,"content":1474},[1475,1479,1483,1487,1491,1495,1499,1503,1507,1511,1515,1519],{"type":212,"content":1476},[1477],{"text":1478,"type":216},"Software and Technology Issues",{"type":212,"content":1480},[1481],{"text":1482,"type":216},"4.1 In order for you to use certain products offered on Our Website you may need to download some software (for example, browsers). Also, certain third party product providers may require you to agree to additional terms and conditions governing the use of their products. If you do not accept those third party terms and conditions, do not use the relevant third party software. bongobongo.co.zm does not accept any liability in respect of any third party software.",{"type":212,"content":1484},[1485],{"text":1486,"type":216},"4.2 You are only permitted to use any\u002Fand all software made available to you via Our Website for the purpose of using products on Our Website and, save to the extent permitted by applicable law, for no other purposes whatsoever.",{"type":212,"content":1488},[1489],{"text":1490,"type":216},"4.3 We hereby grant to you a personal, non-exclusive, non-transferable right to use the relevant software, for the sole purpose of using\u002Fplaying products on Our Website (including the Online Betting), in accordance with the following provisions.",{"type":212,"content":1492},[1493],{"text":1494,"type":216},"(a) You are not permitted to: (i) install or load the software onto a server or other networked device or take other steps to make the software available via any form of \"bulletin board\", online service or remote dial-in or network to any other person; (ii) sub-license, assign, rent, lease, loan, transfer or copy (except as expressly provided elsewhere in these terms and conditions) your license to use the software or make or distribute copies of the software; (iii) enter, access or attempt to enter or access or otherwise bypass bongobongo.co.zm’s security system or interfere in any way (including but not limited to, robots and similar devices) with the relevant products or Our Website or attempt to make any changes to the software and\u002For any features or components thereof; or (iv) copy or translate any user documentation provided 'online' or in electronic format.",{"type":212,"content":1496},[1497],{"text":1498,"type":216},"(b) You do not own the software. The software is owned and is the exclusive property of Ludus Technology UK or a third party software provider company (the \"Software Provider\"). Any software and accompanying documentation which have been leased to bongobongo.co.zm are proprietary products of the Software Provider and protected throughout the world by copyright law. Your use of the software does not give you ownership of any intellectual property rights in the software.",{"type":212,"content":1500},[1501],{"text":1502,"type":216},"(c) The software is provided \"as is\" without any warranties, conditions, undertakings or representations, express or implied, statutory or otherwise. bongobongo.co.zm hereby excludes all implied terms, conditions and warranties (including any of merchantability, satisfactory quality and fitness for any particular purpose). bongobongo.co.zm does not warrant that: (i) the software will meet your requirements; (ii) the software will not infringe any third party’s intellectual property rights; (iii) the operation of the software will be error free or uninterrupted; (iv) any defects in the software will be corrected; or (v) the software or the servers are virus-free.",{"type":212,"content":1504},[1505],{"text":1506,"type":216},"(d) In the event of communications or system errors occurring in connection with the settlement of accounts or other features or components of the software, neither bongobongo.co.zm nor the Software Provider will have any liability to you or to any third party in respect of such errors. bongobongo.co.zm reserves the right in the event of such errors to remove all relevant products from Our Website and take any other action to correct such errors.",{"type":212,"content":1508},[1509],{"text":1510,"type":216},"(e) You hereby acknowledge that how you use the software is outside of bongobongo.co.zm’s control. Accordingly, you load and use the software at your own risk. bongobongo.co.zm will not have any liability to you or to any third party in respect of your receipt of and\u002For use of the software.",{"type":212,"content":1512},[1513],{"text":1514,"type":216},"(f) The software may include confidential information which is secret and valuable to the Software Provider and\u002For bongobongo.co.zm. You are not entitled to use or disclose that confidential information other than strictly in accordance with these Terms and Conditions.",{"type":212,"content":1516},[1517],{"text":1518,"type":216},"4.4 While bongobongo.co.zm endeavors to ensure that Our Website is available 24 hours a day, bongobongo.co.zm shall not be liable if for any reason Our Website is unavailable at any time or for any period. We reserve the right to make changes or corrections to or to alter, suspend or discontinue any aspect of Our Website and the content or services or products available through it, including your access to it.",{"type":212,"content":1520},[1521],{"text":1522,"type":216},"4.5 You must not misuse Our Website by introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. In particular, you must not access without authority, interfere with, damage or disrupt Our Website or any part of it; any equipment or network on which Our Website is stored; any software used in connection with the provision of Our Website; or any equipment, software or website owned or used by a third party. You must not attack our Website via a denial-of-service attack. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of Our Website, software or to your downloading of any material posted on it, or on any website linked to it.",{"type":324,"attrs":1524,"content":1526},{"order":1525},5,[1527,1549,1595],{"type":328,"content":1528},[1529,1533,1537,1541,1545],{"type":212,"content":1530},[1531],{"text":1532,"type":216},"Third Party Content",{"type":212,"content":1534},[1535],{"text":1536,"type":216},"5.1 bongobongo.co.zm receives feeds, and content from a number of suppliers. Certain third party product providers may require you to agree to additional terms and conditions governing the use of their feeds, commentaries and content. If you do not accept the relevant third party terms and conditions, do not use the relevant feeds, commentaries or content.",{"type":212,"content":1538},[1539],{"text":1540,"type":216},"5.2 bongobongo.co.zm does not accept any liability in respect of any third party feeds, commentaries and content.",{"type":212,"content":1542},[1543],{"text":1544,"type":216},"5.3 bongobongo.co.zm does not allow any employee, anyone else in any way connected to such employee or anyone otherwise connected to a third party service provider (to be determined in bongobongo.co.zm’s absolute discretion) to bet on any market or event where the third party service provider is providing a service to bongobongo.co.zm. bongobongo.co.zm will void any bet where it determines in its absolute discretion that such betting has taken place.",{"type":212,"content":1546},[1547],{"text":1548,"type":216},"5.4 Where Our Website contains links to third party websites and resources, these links are provided for your information only. bongobongo.co.zm has no control over the content of these sites or resources, and accepts no liability for them or for any loss or damage that may arise from your use of them. The inclusion of a link to a third party website does not constitute an endorsement of that third party’s website, product or services (if applicable), unless otherwise where expressly stated so.",{"type":328,"content":1550},[1551,1555,1559,1563,1567,1571,1575,1579,1583,1587,1591],{"type":212,"content":1552},[1553],{"text":1554,"type":216},"Errors",{"type":212,"content":1556},[1557],{"text":1558,"type":216},"6.1 bongobongo.co.zm will not be liable for any errors in respect of bets including where: (i) bongobongo.co.zm has incorrectly stated the relevant odds\u002Fhandicap\u002FOvers\u002FUnders\u002FWinning amount; (ii) bongobongo.co.zm continues to accept bets on closed or suspended markets; (iii) bongobongo.co.zm incorrectly calculates or pays a settlement amount.",{"type":212,"content":1560},[1561],{"text":1562,"type":216},"6.2 Incorrect Price - Prior to the start of an event, where an Obvious Error is identified any bets will stand and be settled at the bongobongo.co.zm revised price. Where a revised price is deemed less than 1\u002F1000 then bets will be void. Where there is sufficient time before the start of an event, bongobongo.co.zm will endeavor to contact the customer and may in our absolute discretion allow the option of cancelling the bet.",{"type":212,"content":1564},[1565],{"text":1566,"type":216},"6.3 Incorrect handicap\u002FOvers\u002FUnders- Prior to the start of an event, where an Obvious Error is identified any bets will stand and be settled at the handicap\u002FOvers\u002FUnders taken at the bongobongo.co.zm revised price except for the following situations:",{"type":212,"content":1568},[1569],{"text":1570,"type":216},"i) Where a revised price is deemed less than 1\u002F1000 then bets will be void.",{"type":212,"content":1572},[1573],{"text":1574,"type":216},"ii) Any bet placed on a handicap\u002FOvers\u002FUnders where the outcome is already known when the bet was placed will be void.",{"type":212,"content":1576},[1577],{"text":1578,"type":216},"6.4 Incorrect Winning Amount - Prior to the start of an event, any bets that have been placed by the customer where the Winning amount is incorrect (due to an error in the underlying price, or Software malfunction) will stand and be resettled at the correct amount, unless the outcome is already known in which case such bets will be void.",{"type":212,"content":1580},[1581],{"text":1582,"type":216},"6.5 Where there is sufficient time before the start of an event, bongobongo.co.zm will endeavor to contact the customer and may in our absolute discretion allow the option of cancelling the bet.",{"type":212,"content":1584},[1585],{"text":1586,"type":216},"6.6 Incorrect Fixture - Where the wrong team is quoted within a fixture name all bets will be void. Such determination to be in bongobongo.co.zm’s absolute discretion.",{"type":212,"content":1588},[1589],{"text":1590,"type":216},"6.7 Late Bets - If for any reason a pre-event bet is inadvertently accepted after a match or event has commenced, bets will be settled as follows: i) The bet will stand as long as the selected participant or team has not gained a material advantage (e.g. a score, sending off for the other team etc).",{"type":212,"content":1592},[1593],{"text":1594,"type":216},"ii) Where a material advantage has been gained bongobongo.co.zm reserve the right to void the bet, win or lose. Any bet placed where the outcome is already known, will be made void.",{"type":328,"content":1596},[1597],{"type":212,"content":1598},[1599],{"text":1193,"type":216},{"type":212,"content":1601},[1602],{"text":1603,"type":216},"7.1 bongobongo.co.zm actively monitors traffic to and from Our Website. bongobongo.co.zm reserves the right in its sole discretion to block access where evidence indicative of automated or robotic activity is found.",{"type":212,"content":1605},[1606],{"text":1607,"type":216},"7.2 bongobongo.co.zm reserves the right to restrict access to all or certain parts of Our Website in respect of certain jurisdictions.",{"type":212,"content":1609},[1610],{"text":1611,"type":216},"7.3 bongobongo.co.zm may alter or amend the products offered via Our Website at any time and for any reason.",{"type":212,"content":1613},[1614],{"text":1615,"type":216},"7.4 From time to time, all or part of Our Website may be unavailable for use by you because of our maintenance of Our Website and\u002For alteration or amendment of any of Our Website products.",{"type":298,"attrs":1617,"content":1618},{"level":664},[1619],{"text":1620,"type":216,"marks":1621},"F. OUR LIABILITY",[1622],{"type":350},{"type":324,"attrs":1624,"content":1625},{"order":300},[1626,1632,1638,1652,1686],{"type":328,"content":1627},[1628],{"type":212,"content":1629},[1630],{"text":1631,"type":216},"bongobongo.co.zm does not accept any liability for any damages, liabilities or losses which are deemed or alleged to have arisen out of or in connection with Our Website or its content (including delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person's misuse of Our Website or its content or any errors or omissions in content).",{"type":328,"content":1633},[1634],{"type":212,"content":1635},[1636],{"text":1637,"type":216},"While bongobongo.co.zm endeavors to ensure that the information on Our Website is correct, bongobongo.co.zm does not warrant the accuracy or completeness of the information and material on Our Website. Our Website may contain typographical errors or other inaccuracies, or information that is out of date. bongobongo.co.zm is under no obligation to update such material. The information and material on Our Website is provided “as is”, without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, bongobongo.co.zm provides you with Our Website on the basis that bongobongo.co.zm excludes all representations, express or implied warranties, conditions and other terms which but for these terms and conditions might have effect in relation to Our Website.",{"type":328,"content":1639},[1640,1644,1648],{"type":212,"content":1641},[1642],{"text":1643,"type":216},"bongobongo.co.zm’s total aggregate liability to you under or in connection with these Terms and Conditions does not exceed:",{"type":212,"content":1645},[1646],{"text":1647,"type":216},"(a) the value of the bets and\u002For wagers you placed via your account in respect of the relevant bet or product that gave rise to the relevant liability; and",{"type":212,"content":1649},[1650],{"text":1651,"type":216},"(b) the amount of applicable monies, where such monies have been misplaced by us.",{"type":328,"content":1653},[1654,1658,1662,1666,1670,1674,1678,1682],{"type":212,"content":1655},[1656],{"text":1657,"type":216},"bongobongo.co.zm shall not be liable, in contract, tort (including negligence) or for breach of statutory duty or in any other way for any of the following (whether incurred directly or indirectly):",{"type":212,"content":1659},[1660],{"text":1661,"type":216},"(a) loss of profits;",{"type":212,"content":1663},[1664],{"text":1665,"type":216},"(b) loss of business;",{"type":212,"content":1667},[1668],{"text":1669,"type":216},"(c) loss of revenue;",{"type":212,"content":1671},[1672],{"text":1673,"type":216},"(d) loss of opportunity;",{"type":212,"content":1675},[1676],{"text":1677,"type":216},"(e) loss of data;",{"type":212,"content":1679},[1680],{"text":1681,"type":216},"(f) loss of goodwill or reputation; or",{"type":212,"content":1683},[1684],{"text":1685,"type":216},"(g) any special, indirect or consequential losses, whether or not such losses were within the contemplation of the parties at the date of these terms and conditions.",{"type":328,"content":1687},[1688],{"type":212,"content":1689},[1690],{"text":1691,"type":216},"Nothing in this Section F above, shall limit bongobongo.co.zm's liability to pay the customer winnings or other sums properly owing to it, subject always to terms and conditions set out herein and the maximum winnings on products in Appendix Two to these Terms and Conditions.",{"type":298,"attrs":1693,"content":1694},{"level":664},[1695],{"text":1696,"type":216,"marks":1697},"G. OUR INTELLECTUAL PROPERTY RIGHTS",[1698],{"type":350},{"type":324,"attrs":1700,"content":1701},{"order":300},[1702,1708,1714,1720,1726],{"type":328,"content":1703},[1704],{"type":212,"content":1705},[1706],{"text":1707,"type":216},"The contents of Our Website are protected by international copyright laws and other intellectual property rights. The owner of these rights is Ludus Technology UK, its affiliates or other third party licensors.",{"type":328,"content":1709},[1710],{"type":212,"content":1711},[1712],{"text":1713,"type":216},"All product and company names and logos mentioned on Our Website are the trade marks, service marks or trading names of their respective owners, including bongobongo.co.zm.",{"type":328,"content":1715},[1716],{"type":212,"content":1717},[1718],{"text":1719,"type":216},"Except to the extent required to use a product for the purpose of placing bets, no part of Our Website may be reproduced or stored, modified, copied, republished, uploaded, posted, transmitted or distributed, by any means or in any manner, or included in any other website or in any public or private electronic retrieval system or service including text, graphics, video, messages, code and\u002For software without our express prior written consent.",{"type":328,"content":1721},[1722],{"type":212,"content":1723},[1724],{"text":1725,"type":216},"If you make use of a feature that allows you to upload material, information, comments, postings or other content to Our Website (\"User Content\"), then the User Content will be considered to be non-confidential and non-proprietary and bongobongo.co.zm has the right to use, copy, distribute and disclose to third parties any User Content for any purpose. bongobongo.co.zm also has the right to disclose your identity to any third party who is claiming that any User Content posted or uploaded by you to Our Website constitutes a violation of their intellectual property rights or of their right to privacy. bongobongo.co.zm has the right to remove, amend or edit any User Content you make on Our Website.",{"type":328,"content":1727},[1728],{"type":212,"content":1729},[1730],{"text":1731,"type":216},"Any commercial use or exploitation of Our Website or its content is strictly prohibited.",{"type":298,"attrs":1733,"content":1734},{"level":664},[1735],{"text":1736,"type":216,"marks":1737},"H. OTHER PROVISIONS",[1738],{"type":350},{"type":324,"attrs":1740,"content":1741},{"order":300},[1742,1748,1754,1760,1766,1772,1778,1784,1790,1796],{"type":328,"content":1743},[1744],{"type":212,"content":1745},[1746],{"text":1747,"type":216},"These Terms and Conditions, the Rules and any document expressly referred to in them and any guidelines or rules posted on Our Website constitute the entire agreement and understanding of the parties and supersede any previous agreement between the parties relating to their subject matter. You acknowledge and agree that in entering into and agreeing to these Terms and Conditions, the Rules and any document expressly referred to in them and any guidelines or rules posted on Our Website you do not rely on, and shall have no remedy in respect of, any statement, representation, warranty, understanding, promise or assurance (whether negligently or innocently made) of any person (whether party to this agreement or not) other than as expressly set out therein. Nothing in this clause shall operate to limit or exclude any liability for fraud or fraudulent misrepresentation.",{"type":328,"content":1749},[1750],{"type":212,"content":1751},[1752],{"text":1753,"type":216},"In no event will any delay, failure or omission (in whole or in part) in enforcing, exercising or pursuing any right, power, privilege, claim or remedy conferred by or arising under these Terms and Conditions or by law, be deemed to be or construed as a waiver of that or any other right, power, privilege, claim or remedy in respect of the circumstances in question, or operate so as to bar the enforcement of that, or any other right, power, privilege, claim or remedy, in any other instance at any time or times subsequently.",{"type":328,"content":1755},[1756],{"type":212,"content":1757},[1758],{"text":1759,"type":216},"The rights and remedies provided by these Terms and Conditions are cumulative and (unless otherwise provided in these Terms and Conditions) do not exclude any other rights or remedies available in law.",{"type":328,"content":1761},[1762],{"type":212,"content":1763},[1764],{"text":1765,"type":216},"If any provision of these Terms and Conditions is found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall not affect the other provisions of these Terms and Conditions which shall remain in full force and effect.",{"type":328,"content":1767},[1768],{"type":212,"content":1769},[1770],{"text":1771,"type":216},"You shall execute or cause to be executed all documents and do or cause to be done all further acts and things consistent with the terms of these Terms and Conditions that bongobongo.co.zm may from time to time reasonably require in order to vest in and secure to bongobongo.co.zm the full benefit of rights and benefits to be transferred or granted to bongobongo.co.zm under these Terms and Conditions and for the protection and enforcement of the same and otherwise to give full effect to the terms of these Terms and Conditions.",{"type":328,"content":1773},[1774],{"type":212,"content":1775},[1776],{"text":1777,"type":216},"Nothing in these Terms and Conditions shall create or be deemed to create a partnership, joint venture or principal-agent relationship between the parties and no party shall have authority to bind any other in any way unless expressly provided otherwise in these Terms and Conditions.",{"type":328,"content":1779},[1780],{"type":212,"content":1781},[1782],{"text":1783,"type":216},"bongobongo.co.zm shall not be in breach of these Terms and Conditions nor liable for delay in performing, or failure to perform, any of its obligations if such delay or failure results from events, circumstances or causes beyond its reasonable control including (without limitation) any telecommunications network failures, power failures, failures in third party computer hardware or software, fire, lightning, explosion, flood, severe weather, industrial disputes or lock-outs, terrorist activity and acts of government or other competent authorities. In such circumstances the time for performance shall be extended by a period equivalent to the period during which performance of the obligation has been delayed or failed to be performed.",{"type":328,"content":1785},[1786],{"type":212,"content":1787},[1788],{"text":1789,"type":216},"bongobongo.co.zm may assign, transfer, charge, sub-license or deal in any other manner with these Terms and Conditions, or sub-contract any of its rights and obligations under these Terms and Conditions, to any party including any company within the bongobongo.co.zm group.",{"type":328,"content":1791},[1792],{"type":212,"content":1793},[1794],{"text":1795,"type":216},"Any notice to be given under these Terms and Conditions must be in writing, in English and may be served by hand delivery, first class post, recorded delivery or registered post or airmail, email or fax to: (a) in the case of bongobongo.co.zm, the address of the relevant bongobongo.co.zm company as displayed on Our Website; and (b) in respect of notices given by bongobongo.co.zm to you, pursuant to the customer registration procedure (including any amendment to those details you have notified to bongobongo.co.zm). Any notice shall be deemed to have been received: (a) if delivered by hand, at the time of delivery; (b) if sent by first class post, recorded delivery or registered post, at 09.30 (GMT+2) on the third clear day after the date of posting; (c) if sent by pre-paid registered airmail, at 09.30 (GMT+2) on the fourteenth clear day after the date of posting; (d) if sent by email, at the time of sending; and (e) if sent by fax, at the time of transmission by the sender.",{"type":328,"content":1797},[1798],{"type":212,"content":1799},[1800],{"text":1801,"type":216},"The Appendices, the Rules and any document expressly referred to in them and any guidelines or rules posted on Our Website form an integral part of these Terms and Conditions and shall have effect as if set out in full in the body of these Terms and Conditions. In the event of any inconsistency between the main body of these Terms and Conditions and the Appendices, the Rules and\u002For any document expressly referred to in them and any guidelines or rules posted on Our Website, unless stated otherwise, the main body shall prevail.",{"type":298,"attrs":1803,"content":1804},{"level":664},[1805],{"text":1806,"type":216,"marks":1807},"I. COMPLAINTS, DISPUTES, GOVERNING LAW AND JURISDICTION",[1808],{"type":350},{"type":324,"attrs":1810,"content":1811},{"order":300},[1812,1818,1824],{"type":328,"content":1813},[1814],{"type":212,"content":1815},[1816],{"text":1817,"type":216},"Should there be any claim or dispute arising from a past or current transaction, please contact us. If bongobongo.co.zm is unable to settle the dispute, bongobongo.co.zm will refer the dispute to an arbiter, such as the Zambia National Lottery Board, whose decision will be final (save in respect of any manifest error) subject to full representation given to all parties involved. No dispute regarding any bet will result in litigation, court action or objection to a bookmaker’s license or permit (including any remote operator’s license or personal license) unless bongobongo.co.zm fails to implement the decision given by arbitration.",{"type":328,"content":1819},[1820],{"type":212,"content":1821},[1822],{"text":1823,"type":216},"These Terms and Conditions and any dispute or claim arising out of or in connection with it or its subject matter, whether of a contractual or non-contractual nature, shall be governed by and construed in accordance with the laws of Zambia.",{"type":328,"content":1825},[1826],{"type":212,"content":1827},[1828],{"text":1829,"type":216},"By accepting these Terms and Conditions and\u002For placing bets and\u002For making use (whether authorised or not) of the facilities offered by bongobongo.co.zm (whether through Our Website or otherwise), you irrevocably agree that the courts of Zambia shall have exclusive jurisdiction to settle any dispute which may arise out of or in connection with these Terms and Conditions. Notwithstanding the foregoing, bongobongo.co.zm shall be entitled to bring a claim against a customer in the court of the customer's country of domicile.",{"type":298,"attrs":1831,"content":1832},{"level":664},[1833],{"text":1834,"type":216,"marks":1835},"Appendix One",[1836],{"type":350},{"type":298,"attrs":1838,"content":1839},{"level":664},[1840],{"text":1841,"type":216,"marks":1842},"CURRENCY OPTIONS AVAILABLE AT bongobongo.co.zm",[1843],{"type":350},{"type":212,"content":1845},[1846],{"text":1847,"type":216},"Zambian Kwacha (ZMW)",{"type":298,"attrs":1849,"content":1850},{"level":664},[1851],{"text":1852,"type":216,"marks":1853},"Appendix Two",[1854],{"type":350},{"type":298,"attrs":1856,"content":1857},{"level":664},[1858],{"text":1859,"type":216,"marks":1860},"BETTING COVERAGE",[1861],{"type":350},{"type":212,"content":1863},[1864],{"text":1865,"type":216},"We accept bets for sporting events that are advertised on Our Website. All such bets are subject to the rules applicable to each game.",{"type":212,"content":1867},[1868],{"text":1869,"type":216},"Where the official result of a market is a tie and no price was quoted for that eventuality, all bets on participants involved in the tie will be void and stakes will be returned.",{"type":212,"content":1871},[1872],{"text":1873,"type":216},"The result of a match or event will be determined on the day of its conclusion for betting purposes, subject to confirmation by the relevant sport's governing body. Any subsequent enquiry that may result in an overturned decision will not be recognized by bongobongo.co.zm, and original settlement of bets will stand.",{"type":212,"content":1875},[1876],{"text":1877,"type":216},"If the venue for a sporting event is changed, all bets placed based on the original venue will be made void and stakes refunded, unless otherwise stated.",{"type":298,"attrs":1879,"content":1880},{"level":664},[1881],{"text":1882,"type":216,"marks":1883},"MAXIMUM WINNINGS",[1884],{"type":350},{"type":212,"content":1886},[1887],{"text":1888,"type":216},"The maximum winnings is 500,000 ZMW and is per user per 24 hour period. The maximum winnings are quoted in Zambian Kwacha.",{"type":298,"attrs":1890,"content":1891},{"level":664},[1892],{"text":1893,"type":216,"marks":1894},"General Terms and Conditions",[1895],{"type":350},{"type":212,"content":1897},[1898],{"text":1899,"type":216},"Bongobongo reserves the right to amend, cancel, reclaim or refuse the award of any free bet at its own discretion.",{"type":212,"content":1901},[1902],{"text":1903,"type":216},"The Promotion is not available to any employee of Bongobongo or their direct family members, or any employees of any business associated with the provision of Sports betting and its support services connected with Bongobongo, or their direct family. Prizes are not transferable.",{"type":212,"content":1905},[1906],{"text":1907,"type":216},"Bongobongo reserves the right to exclude, or otherwise remove players, from participation in the Promotion if the circumstances warrant such exclusion in the sole opinion of Bongobongo. Bongobongo reserves the right to review transaction records and logs from time to time, for any reason whatsoever. If, upon such review, it appears that the player is participating in strategies that Bongobongo in its sole discretion deems to be cheating or abusing the rules of the game, Bongobongo reserves the right to revoke the entitlement of such a player to the Promotion. Furthermore, if upon such review the player's practices have been deemed by Us to be Promotion Abuse Bongobongo has the right to take the following actions, as its sole discretion, against such abusers:",{"type":770,"content":1909},[1910,1916,1922],{"type":328,"content":1911},[1912],{"type":212,"content":1913},[1914],{"text":1915,"type":216},"All winnings on any account\u002Fs opened will be null and void and all cash-ins will be cancelled where play has been deemed abusive.",{"type":328,"content":1917},[1918],{"type":212,"content":1919},[1920],{"text":1921,"type":216},"Abusing player accounts may be terminated immediately.",{"type":328,"content":1923},[1924],{"type":212,"content":1925},[1926],{"text":1927,"type":216},"Players found to be abusing promotions may be barred from receiving further promotional offers on the website",{"type":212,"content":1929},[1930],{"text":1931,"type":216},"In order to qualify for a winning prize the account must be active and not be closed or otherwise suspended by Bongobongo.",{"type":212,"content":1933},[1934],{"text":1935,"type":216},"The Promotion is only open to people aged 18 or over and who have been verified as being over the age of 18 and completed all account verification procedures to qualify for any prize. It shall be the responsibility of entrants to make their own enquiries as to whether such activity is permissible in their own jurisdiction. Each entrant should ensure that he or she would be acting legally in that jurisdiction in entering the Promotion. Additional verification of identity may be required or requested at any time.",{"type":212,"content":1937},[1938],{"text":1939,"type":216},"Bongobongo shall not be liable for technical, hardware or software failures of any kind or lost or unavailable network conditions which may limit or prohibit ability to enter or participate in the Promotion.",{"type":212,"content":1941},[1942],{"text":1943,"type":216},"Bongobongo reserves the right to cancel this Promotion or amend these Terms and Conditions without liability and without notice, and it is the responsibility of the player to periodically check for any such updates or cancellations.",{"type":212,"content":1945},[1946,1948,1956],{"text":1947,"type":216},"The general Terms and Conditions of ",{"text":1949,"type":216,"marks":1950},"www.bongobongo.co.zm",[1951],{"type":1952,"attrs":1953},"link",{"href":1954,"uuid":65,"anchor":65,"target":1955,"linktype":72},"http:\u002F\u002Fwww.bongobongo.co.zm\u002F","_self",{"text":1957,"type":216}," shall apply.",{"_uid":1959,"component":293,"nav_label":1960,"rich_text":1961},"5a9b473d-efc6-4ae9-a928-c4c7637b1a9a","Rules",{"type":209,"content":1962},[1963,1970,1991,2000,2007,2014,2021,2028,2035,2042,2049,2056,2063,2091,2100,2107,2114,2121,2128,2135,2142,2149,2156,2165,2172,2179,2188,2195,2202,2209,2216,2223,2232,2239,2248,2255,2262,2269,2276,2283,2290,2297,2304,2313,2320,2327,2334,2341,2348,2355,2364,2371,2378,2385,2392,2399,2407,2414,2421,2430,2437,2444,2451,2458,2467,2474,2481,2488,2495,2502,2511,2518,2525,2532,2539,2546,2553,2560,2567,2574,2581,2588,2595,2602,2609,2616,2623,2630,2637,2644,2651,2658,2665,2672,2679,2686,2693,2702,2709,2716,2729,2742,2755,2762,2769,2798,2805,2812,2821,2828,2834,2840,2847,2854,2861,2868,2875,2882,2889,2896,2903,2910,2917,2924,2931,2938,2945,2952,2959,2966,2973,2980,2987,2996,3003,3010,3017,3024,3031,3038,3045,3052,3059,3068,3075,3082,3088,3094,3100,3106,3115,3122,3129,3136,3142,3148],{"type":298,"attrs":1964,"content":1965},{"level":300},[1966],{"text":153,"type":216,"marks":1967},[1968],{"type":221,"attrs":1969},{"color":223},{"type":212,"content":1971},[1972,1977,1986],{"text":1973,"type":216,"marks":1974},"Please read our full ",[1975],{"type":221,"attrs":1976},{"color":223},{"text":148,"type":216,"marks":1978},[1979,1982,1984],{"type":1952,"attrs":1980},{"href":1981,"uuid":65,"anchor":65,"target":1955,"linktype":72},"https:\u002F\u002Fwww.bongobongo.co.zm\u002Fcustomer-support\u002Fterms-and-conditions",{"type":221,"attrs":1983},{"color":223},{"type":1985},"underline",{"text":1987,"type":216,"marks":1988}," for more comprehensive terms that apply.",[1989],{"type":221,"attrs":1990},{"color":223},{"type":298,"attrs":1992,"content":1993},{"level":316},[1994],{"text":1995,"type":216,"marks":1996},"1. General Rules",[1997,1998],{"type":350},{"type":221,"attrs":1999},{"color":223},{"type":212,"content":2001},[2002],{"text":2003,"type":216,"marks":2004},"1.1. Betting Age Limit: Betting is prohibited for minors (People under 18 years). When we have doubts about a customer's age, we will demand for a photo id proof of age.",[2005],{"type":221,"attrs":2006},{"color":223},{"type":212,"content":2008},[2009],{"text":2010,"type":216,"marks":2011},"1.2. Time of Acceptance of Bets: Bets are accepted only on matches for which the website has placed odds (Also referred to as Market Prices). All bets will be accepted until the advertised kick off time on our website. If, for any reason, the bet is inadvertently accepted after that time, the bet will be void. In the event of dispute over the time of the placement of bet, then the time which was recorded at the placement of bet (recorded time in the website) will be used to govern the dispute resolution.",[2012],{"type":221,"attrs":2013},{"color":223},{"type":212,"content":2015},[2016],{"text":2017,"type":216,"marks":2018},"1.3. Bet Confirmation: At kick off unconfirmed bets will be automatically cancelled and only those bets will be accepted for which the confirmation was shown after confirming the bet and the stake has been deducted from your account. Therefore, after placing the bet, please confirm Bet and then wait for the confirmation message on screen and then cross verify your account for more assurance of the acceptance of the bet.",[2019],{"type":221,"attrs":2020},{"color":223},{"type":212,"content":2022},[2023],{"text":2024,"type":216,"marks":2025},"1.4. Odds Fluctuations: All the odds on all games are subject to fluctuation relative to market dynamics. It may happen that you see some particular odd for some team while viewing, and when you place your bet you get some different odd, that is because we are operating in an international market and market prices are continuously updated in order to give you the true picture of that particular game. However, if a player had staked before the change, his return will be based on the old odds.",[2026],{"type":221,"attrs":2027},{"color":223},{"type":212,"content":2029},[2030],{"text":2031,"type":216,"marks":2032},"1.5. Customer Responsibility: Customers should make themselves aware of all of the market rules affecting any market on which they wish to place a bet. In any dispute, we reserve all the rights to take any decision pertaining to settling bets on games depending on our rules and regulations.",[2033],{"type":221,"attrs":2034},{"color":223},{"type":212,"content":2036},[2037],{"text":2038,"type":216,"marks":2039},"1.6 Settlement or Market Disputes:",[2040],{"type":221,"attrs":2041},{"color":223},{"type":212,"content":2043},[2044],{"text":2045,"type":216,"marks":2046},"In the event of any dispute on any market, settlement will refer to the official websites of the league or competition or relevant football authority for the match or competition in question for goals.",[2047],{"type":221,"attrs":2048},{"color":223},{"type":212,"content":2050},[2051],{"text":2052,"type":216,"marks":2053},"In the case of this data not being publicly available or published for goals and for all cases of corners, free kicks, throw ins, goal kicks, penalty awarded\u002Fmissed\u002Fscored, settlement will be made on data from the official website of the competition or if unavailable data transmitted by our Data Providers.",[2054],{"type":221,"attrs":2055},{"color":223},{"type":212,"content":2057},[2058],{"text":2059,"type":216,"marks":2060},"This settlement data and results can be obtained on request from Customer Support.",[2061],{"type":221,"attrs":2062},{"color":223},{"type":212,"content":2064},[2065,2070,2078,2083],{"text":2066,"type":216,"marks":2067},"1.7 Can't find an answer or an explanation for any market or odds in the system? Contact us via email: ",[2068],{"type":221,"attrs":2069},{"color":223},{"text":2071,"type":216,"marks":2072},"support@bongobongo.co.zm",[2073,2076],{"type":1952,"attrs":2074},{"href":2075,"uuid":65,"anchor":65,"target":65,"linktype":72},"mailto:support@bongobongo.co.zm",{"type":221,"attrs":2077},{"color":223},{"text":2079,"type":216,"marks":2080}," or any of our Customer support team via telephone numbers listed in our Contact Us section of the website ",[2081],{"type":221,"attrs":2082},{"color":223},{"text":1949,"type":216,"marks":2084},[2085,2088,2089],{"type":1952,"attrs":2086},{"href":2087,"uuid":65,"anchor":65,"target":1955,"linktype":72},"https:\u002F\u002Fwww.bongobongo.co.zm\u002F",{"type":350},{"type":221,"attrs":2090},{"color":223},{"type":298,"attrs":2092,"content":2093},{"level":316},[2094],{"text":2095,"type":216,"marks":2096},"2. Market Prices",[2097,2098],{"type":350},{"type":221,"attrs":2099},{"color":223},{"type":212,"content":2101},[2102],{"text":2103,"type":216,"marks":2104},"(Also referred to as Odds)",[2105],{"type":221,"attrs":2106},{"color":223},{"type":212,"content":2108},[2109],{"text":2110,"type":216,"marks":2111},"The house will make available games and the odds per outcome of as many games as possible. If;",[2112],{"type":221,"attrs":2113},{"color":223},{"type":212,"content":2115},[2116],{"text":2117,"type":216,"marks":2118},"2.1. The outcome of market can’t be verified officially, we reserve the right to delay settlement until official confirmation. markets were offered when the outcome was already known, we reserve the right to void any betting.",[2119],{"type":221,"attrs":2120},{"color":223},{"type":212,"content":2122},[2123],{"text":2124,"type":216,"marks":2125},"2.2. A match is reported to be under suspicion of any manipulation by our Fraud Detection System, we reserve the right to void any market.",[2126],{"type":221,"attrs":2127},{"color":223},{"type":212,"content":2129},[2130],{"text":2131,"type":216,"marks":2132},"2.3. In the case of any obviously incorrect displayed or calculated prices, we reserve the right to void betting.",[2133],{"type":221,"attrs":2134},{"color":223},{"type":212,"content":2136},[2137],{"text":2138,"type":216,"marks":2139},"2.4. In the case of an incorrect settlement of markets, we reserve the right to correct them anytime.",[2140],{"type":221,"attrs":2141},{"color":223},{"type":212,"content":2143},[2144],{"text":2145,"type":216,"marks":2146},"2.5. In the case of the general implied rules of a sport being violated, we reserve the right to void any market (e.g. unusual period length, counting procedure, format of a match …).",[2147],{"type":221,"attrs":2148},{"color":223},{"type":212,"content":2150},[2151],{"text":2152,"type":216,"marks":2153},"2.6. In the case of the rules or format of a match differing from our implied information, we reserve the right to void any market.",[2154],{"type":221,"attrs":2155},{"color":223},{"type":298,"attrs":2157,"content":2158},{"level":316},[2159],{"text":2160,"type":216,"marks":2161},"3. Accumulators",[2162,2163],{"type":350},{"type":221,"attrs":2164},{"color":223},{"type":212,"content":2166},[2167],{"text":2168,"type":216,"marks":2169},"(Also referred to as Multiples)",[2170],{"type":221,"attrs":2171},{"color":223},{"type":212,"content":2173},[2174],{"text":2175,"type":216,"marks":2176},"The player can accumulate events for higher returns. What this means is that if we offer Arsenal to beat Chelsea at 2.5 for the first match and we offer Manchester United to beat Liverpool at 2.0 in another match, the player can combine the two matches. If he backs Arsenal and Manchester United, his odds will be multiplied. In this case, his odds become 2.5 multiplied by 2.0 which gives us 5.0. So if a customer stakes 10 ZMW his expected returns will be 50 ZMW. The danger here is that if he loses one of the matches, the entire accumulator is lost. There is no limit to the number of matches a customer can accumulate.",[2177],{"type":221,"attrs":2178},{"color":223},{"type":298,"attrs":2180,"content":2181},{"level":316},[2182],{"text":2183,"type":216,"marks":2184},"4. Match Cancellation",[2185,2186],{"type":350},{"type":221,"attrs":2187},{"color":223},{"type":212,"content":2189},[2190],{"text":2191,"type":216,"marks":2192},"When a match is canceled or postponed, the odds of that particular match turns to 1. For example, if a player stakes on a match with 10 ZMW he gets his 10 ZMW in return. For accumulators, the other matches are calculated and winnings paid.",[2193],{"type":221,"attrs":2194},{"color":223},{"type":212,"content":2196},[2197],{"text":2198,"type":216,"marks":2199},"4.1. If a match is abandoned and will be replayed beginning from the first minute, the match is canceled and a new match ID will be generated.",[2200],{"type":221,"attrs":2201},{"color":223},{"type":212,"content":2203},[2204],{"text":2205,"type":216,"marks":2206},"4.2. If a match is abandoned and will be finished, the match ID remains the same.",[2207],{"type":221,"attrs":2208},{"color":223},{"type":212,"content":2210},[2211],{"text":2212,"type":216,"marks":2213},"4.3. If a match is postponed and there is a rearranged date within 48 hours, the date will be changed and the match ID remains the same.",[2214],{"type":221,"attrs":2215},{"color":223},{"type":212,"content":2217},[2218],{"text":2219,"type":216,"marks":2220},"4.4. If a match is postponed and the rearranged date isn’t within 48 hours, the match will be canceled and a new match ID will be generated.",[2221],{"type":221,"attrs":2222},{"color":223},{"type":298,"attrs":2224,"content":2225},{"level":316},[2226],{"text":2227,"type":216,"marks":2228},"5. Duration",[2229,2230],{"type":350},{"type":221,"attrs":2231},{"color":223},{"type":212,"content":2233},[2234],{"text":2235,"type":216,"marks":2236},"All match markets are based on the result at the end of a scheduled 90 minutes play unless otherwise stated. This includes any added injury or stoppage time but does not include extra-time, time allocated for a penalty shootout or golden goal. The exceptions to this rule are in relation to friendly matches, where all match markets will be settled based on the actual result when the game finishes (excluding any extra-time), irrespective of whether the full 90 minutes is played.",[2237],{"type":221,"attrs":2238},{"color":223},{"type":298,"attrs":2240,"content":2241},{"level":316},[2242],{"text":2243,"type":216,"marks":2244},"6. Rights",[2245,2246],{"type":350},{"type":221,"attrs":2247},{"color":223},{"type":212,"content":2249},[2250],{"text":2251,"type":216,"marks":2252},"6.1. We have the right not to accept bets from clients, who do not agree to our rules.",[2253],{"type":221,"attrs":2254},{"color":223},{"type":212,"content":2256},[2257],{"text":2258,"type":216,"marks":2259},"6.2. We reserve the right to void betting if the market remains open when the following events have already taken place: goals, red or yellow-red cards and penalties.",[2260],{"type":221,"attrs":2261},{"color":223},{"type":212,"content":2263},[2264],{"text":2265,"type":216,"marks":2266},"6.3. We reserve the right to void betting if the market was opened with a missing or incorrect red card.",[2267],{"type":221,"attrs":2268},{"color":223},{"type":212,"content":2270},[2271],{"text":2272,"type":216,"marks":2273},"6.4. We reserve the right to void betting if odds were offered with an incorrect match time (more than 5 minutes).",[2274],{"type":221,"attrs":2275},{"color":223},{"type":212,"content":2277},[2278],{"text":2279,"type":216,"marks":2280},"6.5. We reserve the right to void betting if a wrong score is entered, all markets will be cancelled for the time when the incorrect score was displayed.",[2281],{"type":221,"attrs":2282},{"color":223},{"type":212,"content":2284},[2285],{"text":2286,"type":216,"marks":2287},"6.6. We reserve the right to void betting If a match is interrupted or postponed and is not continued within 48 hours after initial kick-off date.",[2288],{"type":221,"attrs":2289},{"color":223},{"type":212,"content":2291},[2292],{"text":2293,"type":216,"marks":2294},"6.7. We reserve the right to void betting If the team names or category are displayed incorrectly.",[2295],{"type":221,"attrs":2296},{"color":223},{"type":212,"content":2298},[2299],{"text":2300,"type":216,"marks":2301},"6.8. We reserve the right to limit the maximum bet for individual events and also to limit or raise the maximum bet for specific persons without explanation.",[2302],{"type":221,"attrs":2303},{"color":223},{"type":298,"attrs":2305,"content":2306},{"level":316},[2307],{"text":2308,"type":216,"marks":2309},"7. Minimum and Maximum",[2310,2311],{"type":350},{"type":221,"attrs":2312},{"color":223},{"type":212,"content":2314},[2315],{"text":2316,"type":216,"marks":2317},"(Stakes, Winnings, Ticket Size)",[2318],{"type":221,"attrs":2319},{"color":223},{"type":212,"content":2321},[2322],{"text":2323,"type":216,"marks":2324},"We reserve the right to limit the maximum bet for individual events and also to limit or raise the maximum bet for specific persons without explanation.",[2325],{"type":221,"attrs":2326},{"color":223},{"type":212,"content":2328},[2329],{"text":2330,"type":216,"marks":2331},"7.1. Minimum Stake: Is 1 ZMW",[2332],{"type":221,"attrs":2333},{"color":223},{"type":212,"content":2335},[2336],{"text":2337,"type":216,"marks":2338},"7.2. Maximum Winnings: per user per 24 hour period Shall be 1,000,000 ZMW (including stake). This means all winnings above 1,000,000 ZMW (excluding stake) will be rounded down to 1,000,000 ZMW for all bets on different slips. Maximum Winnings per betslip shall also be 1,000,000 ZMW (including stake).",[2339],{"type":221,"attrs":2340},{"color":223},{"type":212,"content":2342},[2343],{"text":2344,"type":216,"marks":2345},"7.3. Minimum Ticket Size: Is 1 game Selection",[2346],{"type":221,"attrs":2347},{"color":223},{"type":212,"content":2349},[2350],{"text":2351,"type":216,"marks":2352},"7.4. Maximum Ticket Size: is 45 selections",[2353],{"type":221,"attrs":2354},{"color":223},{"type":298,"attrs":2356,"content":2357},{"level":316},[2358],{"text":2359,"type":216,"marks":2360},"8. Withdraw Calculation",[2361,2362],{"type":350},{"type":221,"attrs":2363},{"color":223},{"type":212,"content":2365},[2366],{"text":2367,"type":216,"marks":2368},"8.1. For Single Bets:",[2369],{"type":221,"attrs":2370},{"color":223},{"type":212,"content":2372},[2373],{"text":2374,"type":216,"marks":2375},"Winning Amount = STAKE multiplied by the odds. For instance, if you STAKE\u002FBet 100 (Zambian Kwacha, ZMW) on a win for Liverpool at a market price (odds) of 2.3. Then your winning amount will be:",[2376],{"type":221,"attrs":2377},{"color":223},{"type":212,"content":2379},[2380],{"text":2381,"type":216,"marks":2382},"Winning Amount =100 x 2.3= ZMW 230",[2383],{"type":221,"attrs":2384},{"color":223},{"type":212,"content":2386},[2387],{"text":2388,"type":216,"marks":2389},"8.2. For Accumulators of Multiples Bets:",[2390],{"type":221,"attrs":2391},{"color":223},{"type":212,"content":2393},[2394],{"text":2395,"type":216,"marks":2396},"Winning amount=Your stake multiplied by the odds of 1st selection multiplied by the odds of second selection multiplied by the odds of third selection multiplied by the odds of fourth selection multiplied until the last selection in your ticket.",[2397],{"type":221,"attrs":2398},{"color":223},{"type":298,"attrs":2400,"content":2401},{"level":664},[2402],{"text":667,"type":216,"marks":2403},[2404,2405],{"type":350},{"type":221,"attrs":2406},{"color":223},{"type":212,"content":2408},[2409],{"text":2410,"type":216,"marks":2411},"All Winnings may be subject to local withholding tax at the prevailing rate. Any transaction bonus or Withholding tax is applied to the NET WIN amount only i.e. WInning Amount minus the Original Stake.",[2412],{"type":221,"attrs":2413},{"color":223},{"type":212,"content":2415},[2416],{"text":2417,"type":216,"marks":2418},"In the above example, Single bet winning amount is UGX 2,300 and stake=1,000, then the net win amount is UGX 1,300. Therefore, if a transaction bonus of 8% is applicable, and the witholding tax rate is 15%, then the final payout after bonus and tax will be: 2,300 + 104 - 195 = 2,209",[2419],{"type":221,"attrs":2420},{"color":223},{"type":298,"attrs":2422,"content":2423},{"level":316},[2424],{"text":2425,"type":216,"marks":2426},"9. Deposits",[2427,2428],{"type":350},{"type":221,"attrs":2429},{"color":223},{"type":212,"content":2431},[2432],{"text":2433,"type":216,"marks":2434},"9.1. It is the responsibility of the Customer to ensure that deposits are done through the channels availed on our Websites.",[2435],{"type":221,"attrs":2436},{"color":223},{"type":212,"content":2438},[2439],{"text":2440,"type":216,"marks":2441},"9.2. It is the responsibility of the Customer to provide and\u002For fill in the correct information while completing the transaction information.",[2442],{"type":221,"attrs":2443},{"color":223},{"type":212,"content":2445},[2446],{"text":2447,"type":216,"marks":2448},"9.3. Deposits are accepted only via Airtel, MTN and Zamtel Kwacha and may be collected via an intermediate payment aggregator. Click on Deposits menu Option, once you have logged into your betting account to complete payment using any one of our nominated payment aggregators.",[2449],{"type":221,"attrs":2450},{"color":223},{"type":212,"content":2452},[2453],{"text":2454,"type":216,"marks":2455},"9.4 The minimum deposit amount shall be 1 ZMW",[2456],{"type":221,"attrs":2457},{"color":223},{"type":298,"attrs":2459,"content":2460},{"level":316},[2461],{"text":2462,"type":216,"marks":2463},"10. Withdrawals",[2464,2465],{"type":350},{"type":221,"attrs":2466},{"color":223},{"type":212,"content":2468},[2469],{"text":2470,"type":216,"marks":2471},"10.1. All winnings will be automatically deposited into your Online betting account.",[2472],{"type":221,"attrs":2473},{"color":223},{"type":212,"content":2475},[2476],{"text":2477,"type":216,"marks":2478},"10.2. To cash out from your Online betting account, you will have to initiate a Withdrawal request.",[2479],{"type":221,"attrs":2480},{"color":223},{"type":212,"content":2482},[2483],{"text":2484,"type":216,"marks":2485},"10.3. To initiate a Withdrawal request, click on WITHDRAW menu button and specify the amount you want to withdraw, the account (via Phone Mobile Money) you would want the withdrawal deposited to.",[2486],{"type":221,"attrs":2487},{"color":223},{"type":212,"content":2489},[2490],{"text":2491,"type":216,"marks":2492},"10.4. Withdrawals will be sent only to the primary mobile phone number you provided while opening your Online betting account.",[2493],{"type":221,"attrs":2494},{"color":223},{"type":212,"content":2496},[2497],{"text":2498,"type":216,"marks":2499},"10.5 The minimim withdrawal amount shall be 1 ZMW.",[2500],{"type":221,"attrs":2501},{"color":223},{"type":298,"attrs":2503,"content":2504},{"level":316},[2505],{"text":2506,"type":216,"marks":2507},"11. Football Rules",[2508,2509],{"type":350},{"type":221,"attrs":2510},{"color":223},{"type":212,"content":2512},[2513],{"text":2514,"type":216,"marks":2515},"FT - Full-time refers to 90mins play including injury time",[2516],{"type":221,"attrs":2517},{"color":223},{"type":212,"content":2519},[2520],{"text":2521,"type":216,"marks":2522},"HT - Half-time refers to 1st 45 mins play including any injury time added at the end of the first half",[2523],{"type":221,"attrs":2524},{"color":223},{"type":212,"content":2526},[2527],{"text":2528,"type":216,"marks":2529},"11.1. Match Results: Predict the result of the match at the end of normal time. Unless otherwise stated on our website, singles and Accumulators are accepted on all matches.",[2530],{"type":221,"attrs":2531},{"color":223},{"type":212,"content":2533},[2534],{"text":2535,"type":216,"marks":2536},"There is a maximum limit to the number selections allowed.",[2537],{"type":221,"attrs":2538},{"color":223},{"type":212,"content":2540},[2541],{"text":2542,"type":216,"marks":2543},"11.2 1st Half – Both Teams To Score: Settled as “yes” if both teams score in the first half, and “no” if either (or both) teams fail to score",[2544],{"type":221,"attrs":2545},{"color":223},{"type":212,"content":2547},[2548],{"text":2549,"type":216,"marks":2550},"11.3 1st Half – Correct Score: Settled on the score at half time (including injury time)",[2551],{"type":221,"attrs":2552},{"color":223},{"type":212,"content":2554},[2555],{"text":2556,"type":216,"marks":2557},"11.4 1st Half – Odd\u002FEven Goals: Settled on a number of goals scored in the first half (including injury time). Zero goals will be settled as “even”",[2558],{"type":221,"attrs":2559},{"color":223},{"type":212,"content":2561},[2562],{"text":2563,"type":216,"marks":2564},"11.5 1st Half – Total Goals: Settled on a number of goals scored in the first half (including injury time)",[2565],{"type":221,"attrs":2566},{"color":223},{"type":212,"content":2568},[2569],{"text":2570,"type":216,"marks":2571},"11.6 2nd Half – Win (also known as3-Way Odds or 1x2 market): Settled on the team that scores the most goals in the second half (including injury time). Any goals scored in the first half are irrelevant for this market",[2572],{"type":221,"attrs":2573},{"color":223},{"type":212,"content":2575},[2576],{"text":2577,"type":216,"marks":2578},"11.7 2nd Half – Both Teams To Score: Settled as “yes” if both teams score in the second half, and “no” if either (or both) teams fail to score",[2579],{"type":221,"attrs":2580},{"color":223},{"type":212,"content":2582},[2583],{"text":2584,"type":216,"marks":2585},"11.8 2nd Half – Total Goals: Settled on a number of goals scored in the second half (including injury time)",[2586],{"type":221,"attrs":2587},{"color":223},{"type":212,"content":2589},[2590],{"text":2591,"type":216,"marks":2592},"11.9 WIN market also referred to as (3-Way Odds or 1X2 market): Settled on the team that wins the match in 90 minutes (including injury time)",[2593],{"type":221,"attrs":2594},{"color":223},{"type":212,"content":2596},[2597],{"text":2598,"type":216,"marks":2599},"11.10: Both Teams To Score: Settled as “yes” if both teams score in 90 minutes, and “no” if either (or both) teams fail to score",[2600],{"type":221,"attrs":2601},{"color":223},{"type":212,"content":2603},[2604],{"text":2605,"type":216,"marks":2606},"11.11 Correct Score: Settled on the score of the match in 90 minutes (including injury time).",[2607],{"type":221,"attrs":2608},{"color":223},{"type":212,"content":2610},[2611],{"text":2612,"type":216,"marks":2613},"11.12 Double Chance: Select the result of the game with 2 outcomes available under each selection. Home(win) or Draw, Home(win) or Away(win), Draw or Away(win).",[2614],{"type":221,"attrs":2615},{"color":223},{"type":212,"content":2617},[2618],{"text":2619,"type":216,"marks":2620},"11.13 Draw No Bet: Settled on whichever team wins the match in 90 minutes (including injury time). However, if the match finishes in a draw, all bets on the markets will be void.",[2621],{"type":221,"attrs":2622},{"color":223},{"type":212,"content":2624},[2625],{"text":2626,"type":216,"marks":2627},"11.14 First Team To Score: Applies to the team who scores the first goal of the match (in 90 minutes). Should a match finish 0-0, “none” will be settled as the winning selection.",[2628],{"type":221,"attrs":2629},{"color":223},{"type":212,"content":2631},[2632],{"text":2633,"type":216,"marks":2634},"11.15 Goals Home\u002FAway Team: Applies to the exact amount of goals that the stated team scores in 90 minutes.",[2635],{"type":221,"attrs":2636},{"color":223},{"type":212,"content":2638},[2639],{"text":2640,"type":216,"marks":2641},"11.16 Half Time: Settled on the team that is leading the match at half time (including injury time).",[2642],{"type":221,"attrs":2643},{"color":223},{"type":212,"content":2645},[2646],{"text":2647,"type":216,"marks":2648},"11.17 HT\u002FFT: Settled on the result of the match at both half time and full time. For example, Barcelona\u002FMan United would be a winner should Barcelona be leading at half time and Man United go on to win the match.",[2649],{"type":221,"attrs":2650},{"color":223},{"type":212,"content":2652},[2653],{"text":2654,"type":216,"marks":2655},"11.18 Last Team To Score: Applies to the team who scores the last goal of the match (in 90 minutes). Should a match finish 0-0, “none” or \"no goal\" will be settled as the winning selection.",[2656],{"type":221,"attrs":2657},{"color":223},{"type":212,"content":2659},[2660],{"text":2661,"type":216,"marks":2662},"11.19 Odd\u002FEven Goals: Settled on the amount of goals scored in 90 minutes (including injury time). Zero goals will be settled as “even”.",[2663],{"type":221,"attrs":2664},{"color":223},{"type":212,"content":2666},[2667],{"text":2668,"type":216,"marks":2669},"11.20 Team to score the next goal also referred to as \"Next Team to Score\" or \"Next Goal\": Settled on which team scores the next goal after the time the bet is placed. If no goal is scored between bet placement and full time, “no goal” will be settled as the winner.",[2670],{"type":221,"attrs":2671},{"color":223},{"type":212,"content":2673},[2674],{"text":2675,"type":216,"marks":2676},"11.21 Total Corners: Over or Under total corners taken in the game",[2677],{"type":221,"attrs":2678},{"color":223},{"type":212,"content":2680},[2681],{"text":2682,"type":216,"marks":2683},"11.22 Total Goals: Settled on the amount of goals scored in 90 minutes (including injury time).",[2684],{"type":221,"attrs":2685},{"color":223},{"type":212,"content":2687},[2688],{"text":2689,"type":216,"marks":2690},"11.23 Anytime Goalscorer: Settled on goalscorers for goals scored in 90 minutes (including injury time). Bets with non fielders or benchplayers will be voided. If a player is substituted or injured and is removed from the pitch before scoring, bet is settled as a loss. IF a player scores and is then removed from the pitch due to substitution or injury, bet is settled as a win. Own goals do not count for Anytime Goalscorer market.",[2691],{"type":221,"attrs":2692},{"color":223},{"type":298,"attrs":2694,"content":2695},{"level":316},[2696],{"text":2697,"type":216,"marks":2698},"12. Tennis Rules",[2699,2700],{"type":350},{"type":221,"attrs":2701},{"color":223},{"type":212,"content":2703},[2704],{"text":2705,"type":216,"marks":2706},"12.1 If a player retires or is disqualified bets on the match result will stand as long as one set has been completed, otherwise these bets will be void. Bets on other markets will be void unless a definitive result for that market has already been determined. The player that progresses to the next round or is awarded the victory after the first set has been completed will be deemed the winner.",[2707],{"type":221,"attrs":2708},{"color":223},{"type":212,"content":2710},[2711],{"text":2712,"type":216,"marks":2713},"The following examples are based on a 3 set match, relating to Match, Set and Total betting.",[2714],{"type":221,"attrs":2715},{"color":223},{"type":212,"content":2717},[2718,2724],{"text":2719,"type":216,"marks":2720},"Example #1.",[2721,2722],{"type":350},{"type":221,"attrs":2723},{"color":223},{"text":2725,"type":216,"marks":2726}," The match Nadal vs Federer is abandoned with the score 1:0 (6:2, 0:3) because of Nadal retiring. All bets on Nadal (-2.5), Federer (+2.5), Over\u002FUnder 21.5, Set Betting 2-0, 2-1, 1-2 will be void. All bets on 1st Set, Match Result, Set Betting 0-2 will be settled as winners\u002Flosers respectively.",[2727],{"type":221,"attrs":2728},{"color":223},{"type":212,"content":2730},[2731,2737],{"text":2732,"type":216,"marks":2733},"Example #2.",[2734,2735],{"type":350},{"type":221,"attrs":2736},{"color":223},{"text":2738,"type":216,"marks":2739}," The match Nadal vs Federer is abandoned with the score 1:1 (6:4, 0:6, 0:1) because of Nadal retiring. Bets on Federer (+3.5) will be settled as winners and bets on Nadal (-3.5) will be settled as losers, because your bet on Nadal (-3.5) could not win whatever the last set score was has the match reached its natural conclusion. Bets on Over\u002FUnder 21.5 in the match will be settled as winners\u002Flosers respectively, since any natural conclusion to the match would have resulted in at least 22 games being played. All bets on 1st Set, 2nd Set, Match Result, Set Betting 2-0, 0-2 will be settled as winners\u002Flosers respectively. Bets on Set Betting 2-1, 1-2 will be void.",[2740],{"type":221,"attrs":2741},{"color":223},{"type":212,"content":2743},[2744,2750],{"text":2745,"type":216,"marks":2746},"Example #3.",[2747,2748],{"type":350},{"type":221,"attrs":2749},{"color":223},{"text":2751,"type":216,"marks":2752}," The match Nadal vs Federer is abandoned with the score 0:0 (4:4) because of Nadal retiring. Bets on Over\u002FUnder 9.5 in the 1st Set will be settled as winners\u002Flosers respectively, since any natural conclusion to the set would have resulted at least 10 games being played. All non-determined 1st set over\u002Funder games and other bets will be void.",[2753],{"type":221,"attrs":2754},{"color":223},{"type":212,"content":2756},[2757],{"text":2758,"type":216,"marks":2759},"12.2 In the event of a change in the total number of sets played, match bets will stand so long as one set has been completed. All bets on Set Betting, Game Handicap and Total Games will be void. All other bets will also be void, unless a specific market result has already been determined; in which case all bets placed on those markets will stand.",[2760],{"type":221,"attrs":2761},{"color":223},{"type":212,"content":2763},[2764],{"text":2765,"type":216,"marks":2766},"12.3 In the event of the following circumstances taking place, all bets will stand.",[2767],{"type":221,"attrs":2768},{"color":223},{"type":770,"content":2770},[2771,2780,2789],{"type":328,"content":2772},[2773],{"type":212,"content":2774},[2775],{"text":2776,"type":216,"marks":2777},"A change of playing surface",[2778],{"type":221,"attrs":2779},{"color":223},{"type":328,"content":2781},[2782],{"type":212,"content":2783},[2784],{"text":2785,"type":216,"marks":2786},"A change of venue",[2787],{"type":221,"attrs":2788},{"color":223},{"type":328,"content":2790},[2791],{"type":212,"content":2792},[2793],{"text":2794,"type":216,"marks":2795},"A change from indoor court to outdoor court",[2796],{"type":221,"attrs":2797},{"color":223},{"type":212,"content":2799},[2800],{"text":2801,"type":216,"marks":2802},"12.4 If a match is delayed or postponed for any reason then all bets will stand until the end of the match or the end of the tournament.",[2803],{"type":221,"attrs":2804},{"color":223},{"type":212,"content":2806},[2807],{"text":2808,"type":216,"marks":2809},"12.5 If a super tie-break is used to decide the final set, this is counted as a set consisting of one game.",[2810],{"type":221,"attrs":2811},{"color":223},{"type":298,"attrs":2813,"content":2814},{"level":316},[2815],{"text":2816,"type":216,"marks":2817},"13. Football In Play Rules",[2818,2819],{"type":350},{"type":221,"attrs":2820},{"color":223},{"type":212,"content":2822},[2823],{"text":2824,"type":216,"marks":2825},"(also referred to as LIVE Football)",[2826],{"type":221,"attrs":2827},{"color":223},{"type":212,"content":2829},[2830],{"text":2514,"type":216,"marks":2831},[2832],{"type":221,"attrs":2833},{"color":223},{"type":212,"content":2835},[2836],{"text":2521,"type":216,"marks":2837},[2838],{"type":221,"attrs":2839},{"color":223},{"type":212,"content":2841},[2842],{"text":2843,"type":216,"marks":2844},"13.1 1st Half – Both Teams To Score: Settled as “yes” if both teams score in the first half, and “no” if either (or both) teams fail to score",[2845],{"type":221,"attrs":2846},{"color":223},{"type":212,"content":2848},[2849],{"text":2850,"type":216,"marks":2851},"13.2 1st Half – Correct Score: Settled on the score at half time (including injury time)",[2852],{"type":221,"attrs":2853},{"color":223},{"type":212,"content":2855},[2856],{"text":2857,"type":216,"marks":2858},"13.3 1st Half – Odd\u002FEven Goals: Settled on a number of goals scored in the first half (including injury time). Zero goals will be settled as “even”",[2859],{"type":221,"attrs":2860},{"color":223},{"type":212,"content":2862},[2863],{"text":2864,"type":216,"marks":2865},"13.4 1st Half – Total Goals: Settled on a number of goals scored in the first half (including injury time)",[2866],{"type":221,"attrs":2867},{"color":223},{"type":212,"content":2869},[2870],{"text":2871,"type":216,"marks":2872},"13.5 2nd Half – Win (also known as3-Way Odds or 1x2 market): Settled on the team that scores the most goals in the second half (including injury time). Any goals scored in the first half are irrelevant for this market",[2873],{"type":221,"attrs":2874},{"color":223},{"type":212,"content":2876},[2877],{"text":2878,"type":216,"marks":2879},"13.6 2nd Half – Both Teams To Score: Settled as “yes” if both teams score in the second half, and “no” if either (or both) teams fail to score",[2880],{"type":221,"attrs":2881},{"color":223},{"type":212,"content":2883},[2884],{"text":2885,"type":216,"marks":2886},"13.7 2nd Half – Total Goals: Settled on a number of goals scored in the second half (including injury time)",[2887],{"type":221,"attrs":2888},{"color":223},{"type":212,"content":2890},[2891],{"text":2892,"type":216,"marks":2893},"13.8 WIN market also referred to as (3-Way Odds or 1X2 market): Settled on the team that wins the match in 90 minutes (including injury time)",[2894],{"type":221,"attrs":2895},{"color":223},{"type":212,"content":2897},[2898],{"text":2899,"type":216,"marks":2900},"13.9: Both Teams To Score: Settled as “yes” if both teams score in 90 minutes, and “no” if either (or both) teams fail to score",[2901],{"type":221,"attrs":2902},{"color":223},{"type":212,"content":2904},[2905],{"text":2906,"type":216,"marks":2907},"13.10 Correct Score: Settled on the score of the match in 90 minutes (including injury time).",[2908],{"type":221,"attrs":2909},{"color":223},{"type":212,"content":2911},[2912],{"text":2913,"type":216,"marks":2914},"13.11 Double Chance: Select the result of the game with 2 outcomes available under each selection. Home(win) or Draw, Home(win) or Away(win), Draw or Away(win).",[2915],{"type":221,"attrs":2916},{"color":223},{"type":212,"content":2918},[2919],{"text":2920,"type":216,"marks":2921},"13.12 Draw No Bet: Settled on whichever team wins the match in 90 minutes (including injury time). However, if the match finishes in a draw, all bets on the markets will be void.",[2922],{"type":221,"attrs":2923},{"color":223},{"type":212,"content":2925},[2926],{"text":2927,"type":216,"marks":2928},"13.13 First Team To Score: Applies to the team who scores the first goal of the match (in 90 minutes). Should a match finish 0-0, “none” will be settled as the winning selection.",[2929],{"type":221,"attrs":2930},{"color":223},{"type":212,"content":2932},[2933],{"text":2934,"type":216,"marks":2935},"13.14 Goals Home\u002FAway Team: Applies to the exact amount of goals that the stated team scores in 90 minutes.",[2936],{"type":221,"attrs":2937},{"color":223},{"type":212,"content":2939},[2940],{"text":2941,"type":216,"marks":2942},"13.15 Half Time: Settled on the team that is leading the match at half time (including injury time).",[2943],{"type":221,"attrs":2944},{"color":223},{"type":212,"content":2946},[2947],{"text":2948,"type":216,"marks":2949},"13.16 HT\u002FFT: Settled on the result of the match at both half time and full time. For example, Barcelona\u002FMan United would be a winner should Barcelona be leading at half time and Man United go on to win the match.",[2950],{"type":221,"attrs":2951},{"color":223},{"type":212,"content":2953},[2954],{"text":2955,"type":216,"marks":2956},"13.17 Last Team To Score: Applies to the team who scores the last goal of the match (in 90 minutes). Should a match finish 0-0, “none” or \"no goal\" will be settled as the winning selection.",[2957],{"type":221,"attrs":2958},{"color":223},{"type":212,"content":2960},[2961],{"text":2962,"type":216,"marks":2963},"13.18 Odd\u002FEven Goals: Settled on the amount of goals scored in 90 minutes (including injury time). Zero goals will be settled as “even”.",[2964],{"type":221,"attrs":2965},{"color":223},{"type":212,"content":2967},[2968],{"text":2969,"type":216,"marks":2970},"13.19 Team to score the next goal also referred to as \"Next Team to Score\" or \"Next Goal\": Settled on which team scores the next goal after the time the bet is placed. If no goal is scored between bet placement and full time, “no goal” will be settled as the winner.",[2971],{"type":221,"attrs":2972},{"color":223},{"type":212,"content":2974},[2975],{"text":2976,"type":216,"marks":2977},"13.20 Total Corners: Over or Under total corners taken in the game",[2978],{"type":221,"attrs":2979},{"color":223},{"type":212,"content":2981},[2982],{"text":2983,"type":216,"marks":2984},"13.21 Total Goals:Settled on the amount of goals scored in 90 minutes (including injury time).",[2985],{"type":221,"attrs":2986},{"color":223},{"type":298,"attrs":2988,"content":2989},{"level":316},[2990],{"text":2991,"type":216,"marks":2992},"14. Rugby Union & Rugby League Rules",[2993,2994],{"type":350},{"type":221,"attrs":2995},{"color":223},{"type":212,"content":2997},[2998],{"text":2999,"type":216,"marks":3000},"‘Tournament points’ and ‘tournament tries’ bets will apply to all playing time, including any extra-time in any match where an official result is declared.",[3001],{"type":221,"attrs":3002},{"color":223},{"type":212,"content":3004},[3005],{"text":3006,"type":216,"marks":3007},"For ‘time of first try’ bets, if the try is scored in the second half, the first half is deemed to have lasted 40 minutes, regardless of stoppage-time. If no try is scored, or the try is scored in second half stoppage-time or extra-time, the result is 80.",[3008],{"type":221,"attrs":3009},{"color":223},{"type":212,"content":3011},[3012],{"text":3013,"type":216,"marks":3014},"For the purpose of markets involving tries, penalty tries will count with the exception of ‘first individual try scorer’ markets where penalty tries will not count. First\u002FLast try scorer, penalty tries do not count.",[3015],{"type":221,"attrs":3016},{"color":223},{"type":212,"content":3018},[3019],{"text":3020,"type":216,"marks":3021},"14.1 WIN market also referred to as (3-Way Odds or 1X2 market): Settled on the team that wins the match at Full Time (the scheduled 80 minutes plus any injury time)",[3022],{"type":221,"attrs":3023},{"color":223},{"type":212,"content":3025},[3026],{"text":3027,"type":216,"marks":3028},"There are 3 possible outcomes:",[3029],{"type":221,"attrs":3030},{"color":223},{"type":212,"content":3032},[3033],{"text":3034,"type":216,"marks":3035},"1 = Home Team Wins",[3036],{"type":221,"attrs":3037},{"color":223},{"type":212,"content":3039},[3040],{"text":3041,"type":216,"marks":3042},"X = Draw",[3043],{"type":221,"attrs":3044},{"color":223},{"type":212,"content":3046},[3047],{"text":3048,"type":216,"marks":3049},"2 = Away Team Wins",[3050],{"type":221,"attrs":3051},{"color":223},{"type":212,"content":3053},[3054],{"text":3055,"type":216,"marks":3056},"In the case that the match is abandoned before the final whistle, all bets for this market will be considered as VOID, and the stakes will be refunded.",[3057],{"type":221,"attrs":3058},{"color":223},{"type":298,"attrs":3060,"content":3061},{"level":316},[3062],{"text":3063,"type":216,"marks":3064},"15. Basketball Markets & Results Rules",[3065,3066],{"type":350},{"type":221,"attrs":3067},{"color":223},{"type":212,"content":3069},[3070],{"text":3071,"type":216,"marks":3072},"General Rule for all Basketball - If the match does NOT start at the scheduled start DATE, then ALL bets for that match will be considered as VOID.",[3073],{"type":221,"attrs":3074},{"color":223},{"type":212,"content":3076},[3077],{"text":3078,"type":216,"marks":3079},"15.1 WINNER Incl. Overtime market also referred to as (3-Way Odds or 1X2 market): Settled on the team that wins the match at Full Time (the scheduled plus any over-time time)",[3080],{"type":221,"attrs":3081},{"color":223},{"type":212,"content":3083},[3084],{"text":3027,"type":216,"marks":3085},[3086],{"type":221,"attrs":3087},{"color":223},{"type":212,"content":3089},[3090],{"text":3034,"type":216,"marks":3091},[3092],{"type":221,"attrs":3093},{"color":223},{"type":212,"content":3095},[3096],{"text":3048,"type":216,"marks":3097},[3098],{"type":221,"attrs":3099},{"color":223},{"type":212,"content":3101},[3102],{"text":3055,"type":216,"marks":3103},[3104],{"type":221,"attrs":3105},{"color":223},{"type":298,"attrs":3107,"content":3108},{"level":316},[3109],{"text":3110,"type":216,"marks":3111},"16. American Football Markets & Results Rules",[3112,3113],{"type":350},{"type":221,"attrs":3114},{"color":223},{"type":212,"content":3116},[3117],{"text":3118,"type":216,"marks":3119},"General Rule for all American Football - If the match does NOT start at the scheduled start DATE, then ALL bets for that match will be considered as VOID.",[3120],{"type":221,"attrs":3121},{"color":223},{"type":212,"content":3123},[3124],{"text":3125,"type":216,"marks":3126},"16.1 Winner Incl. Overtime market also referred to as (3-Way Odds or 1X2 market): Settled on the team that wins the match at Full Time (the scheduled plus any over-time time).",[3127],{"type":221,"attrs":3128},{"color":223},{"type":212,"content":3130},[3131],{"text":3132,"type":216,"marks":3133},"There are 2 possible outcomes:",[3134],{"type":221,"attrs":3135},{"color":223},{"type":212,"content":3137},[3138],{"text":3034,"type":216,"marks":3139},[3140],{"type":221,"attrs":3141},{"color":223},{"type":212,"content":3143},[3144],{"text":3048,"type":216,"marks":3145},[3146],{"type":221,"attrs":3147},{"color":223},{"type":212,"content":3149},[3150],{"text":3055,"type":216,"marks":3151},[3152],{"type":221,"attrs":3153},{"color":223},"NavRichTextContainer","PageContent","customer-support","en-zm\u002Fzm\u002Fcustomer-support\u002F",0,[],583901081,"5f209c22-5ed2-4fb8-9601-9a82d9a414d3","2024-11-24T12:24:22.435Z",[],"zm\u002Fcustomer-support\u002F",[3166,3167,3168,3169,3170,3171,3172],{"path":3164,"name":65,"lang":259,"published":55},{"path":3164,"name":65,"lang":261,"published":55},{"path":3164,"name":65,"lang":263,"published":55},{"path":3164,"name":65,"lang":265,"published":55},{"path":3164,"name":65,"lang":267,"published":55},{"path":3164,"name":65,"lang":254,"published":55},{"path":3164,"name":65,"lang":270,"published":55},[],[],{"story":65}]